Customer Service Jobs in River Forest, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Color Specialist- Retail Customer Service
- Northbrook, IL (15 miles from River Forest, IL)
- 8 hours ago
- Northbrook, IL (15 miles from River Forest, IL)
- 8 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
- Orland Park, IL (19 miles from River Forest, IL)
- 8 hours ago
- Orland Park, IL (19 miles from River Forest, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicago, IL (8 miles from River Forest, IL)
- 11 hours ago
- Chicago, IL (8 miles from River Forest, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Schaumburg, IL (16 miles from River Forest, IL)
- 11 hours ago
- Schaumburg, IL (16 miles from River Forest, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Naperville, IL (18 miles from River Forest, IL)
- 11 hours ago
- Naperville, IL (18 miles from River Forest, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
GC Retail Lead Customer Service Associate Store
- Chicago, IL (8 miles from River Forest, IL)
- 17 hours ago
- Chicago, IL (8 miles from River Forest, IL)
- 17 hours ago
A few special characteristics that make our Lead Customer Service Associates successful: Coaching: Able to provide effective coaching and guidance to others....
Dispensary Associate (Part-Time) - Be. (Blue Island)
- Blue Island, IL (18 miles from River Forest, IL)
- 17 hours ago
- Blue Island, IL (18 miles from River Forest, IL)
- 17 hours ago
service and people skills Experience working with electronic records preferred Ability to work independently, coordinate multiple tasks, prioritize work Excellent organizational skills, detail-oriented...
Business Insurance Client Service Representative
- Chicago, IL (8 miles from River Forest, IL)
- 22 hours ago
- Chicago, IL (8 miles from River Forest, IL)
- 22 hours ago
Company: Marsh McLennan Agency Description: Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard...
Senior Customer Service Representative
- Hammond, IN (23 miles from River Forest, IL)
- 1 day ago
- Hammond, IN (23 miles from River Forest, IL)
- 1 day ago
As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lombard, IL (10 miles from River Forest, IL)
- 1 day ago
- Lombard, IL (10 miles from River Forest, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oak Forest, IL (20 miles from River Forest, IL)
- 1 day ago
- Oak Forest, IL (20 miles from River Forest, IL)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Experienced Client Service Representative
- Chicago, IL (8 miles from River Forest, IL)
- 1 day ago
- Chicago, IL (8 miles from River Forest, IL)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Saint Charles, IL (24 miles from River Forest, IL)
- 1 day ago
- Saint Charles, IL (24 miles from River Forest, IL)
- 1 day ago
How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....
- Stone Park, IL (3 miles from River Forest, IL)
- 2 days ago
- Stone Park, IL (3 miles from River Forest, IL)
- 2 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Demographic Data for River Forest, IL
Moving to River Forest, IL? Find some basic demographic data about River Forest, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in River Forest, IL
Highest Education Level
Customer Services in River Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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