Customer Service Jobs in Plano, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
On-Call Event Customer Service Representative
- Naperville, IL (21 miles from Plano, IL)
- 22 hours ago
- Naperville, IL (21 miles from Plano, IL)
- 22 hours ago
Posting Details Position Information Job Title On-Call Event Customer Service Representative Job Summary The On-Call Event Customer Service Representative provides event oversight and support to the...
Warehouse Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (23 miles from Plano, IL)
- 1 day ago
- Bolingbrook, IL (23 miles from Plano, IL)
- 1 day ago
3rd Shift Assembly Line Production Workers (CH#335109) CREST HILL, IL 60403 Posted: 07/03/2025 Employment Type: Temp Industry: Manufacturing Job Number: 335109 Pay Rate: 18.51 - 18.51/hr JOB...
Retail Customer Service Cashier
- Channahon, IL (23 miles from Plano, IL)
- 2 days ago
- Channahon, IL (23 miles from Plano, IL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Naperville, IL (21 miles from Plano, IL)
- 2 days ago
- Naperville, IL (21 miles from Plano, IL)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Joliet, IL (17 miles from Plano, IL)
- 2 days ago
- Joliet, IL (17 miles from Plano, IL)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Saint Charles, IL (21 miles from Plano, IL)
- 3 days ago
- Saint Charles, IL (21 miles from Plano, IL)
- 3 days ago
How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....
- Warrenville, IL (19 miles from Plano, IL)
- 4 days ago
- Warrenville, IL (19 miles from Plano, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Aurora, IL (15 miles from Plano, IL)
- 4 days ago
- Aurora, IL (15 miles from Plano, IL)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: checking clients in and out and answering telephones....
Customer Service Representative
- St Charles, IL (21 miles from Plano, IL)
- 5 days ago
- St Charles, IL (21 miles from Plano, IL)
- 5 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
- Bolingbrook, IL (23 miles from Plano, IL)
- 5 days ago
- Bolingbrook, IL (23 miles from Plano, IL)
- 5 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Associate - Temporary
- Shorewood, IL (17 miles from Plano, IL)
- 5 days ago
- Shorewood, IL (17 miles from Plano, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (23 miles from Plano, IL)
- 7 days ago
- Bolingbrook, IL (23 miles from Plano, IL)
- 7 days ago
We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....
Customer Service Representative
- Romeoville, IL (22 miles from Plano, IL)
- 8 days ago
- Romeoville, IL (22 miles from Plano, IL)
- 8 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- Lisle, IL (24 miles from Plano, IL)
- 8 days ago
- Lisle, IL (24 miles from Plano, IL)
- 8 days ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Romeoville, IL (22 miles from Plano, IL)
- 8 days ago
- Romeoville, IL (22 miles from Plano, IL)
- 8 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Demographic Data for Plano, IL
Moving to Plano, IL? Find some basic demographic data about Plano, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Plano, IL
Highest Education Level
Customer Services in Plano, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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