Customer Service Jobs in Petersburg, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Sherman, IL (17 miles from Petersburg, IL)
- 1 day ago
- Sherman, IL (17 miles from Petersburg, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Springfield, IL (20 miles from Petersburg, IL)
- 1 day ago
- Springfield, IL (20 miles from Petersburg, IL)
- 1 day ago
Experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong prioritization...
Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 2 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 2 days ago
ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 5 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 5 days ago
Store 4700160: 2901 Stevenson Dr, Springfield, Illinois 62703 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - TT20259-CPC_11-4658
- Springfield, IL (20 miles from Petersburg, IL)
- 7 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 7 days ago
Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 8 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 8 days ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Representative (remote)
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkRemote Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative, PT Open Availability
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
Store 4701304: 2641 W Monroe St, Springfield, Illinois 62704 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Rainstorm Car Wash Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 15 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 15 days ago
EXPERIENCE: Customer service and some sales experience preferred....
Bilingual Spanish Customer Service Representative - Remote
- Springfield, IL (20 miles from Petersburg, IL)
- 16 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 16 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative, Overnights
- Havana, IL (19 miles from Petersburg, IL)
- 17 days ago
- Havana, IL (19 miles from Petersburg, IL)
- 17 days ago
Store 4701225: 320 S Promenade St, Havana, Illinois 62644 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Open Availability
- Springfield, IL (20 miles from Petersburg, IL)
- 17 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 17 days ago
Store 4701303: 2120 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Team Member
- Springfield, IL (20 miles from Petersburg, IL)
- 19 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 19 days ago
Store - SPRINGFIELD, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Petersburg, IL
Moving to Petersburg, IL? Find some basic demographic data about Petersburg, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Petersburg, IL
Highest Education Level
Customer Services in Petersburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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