Customer Service Jobs in Peoria, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Dollar Tree
- Chillicothe, IL (14 miles from Peoria, IL)
- 4 days ago
- Chillicothe, IL (14 miles from Peoria, IL)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonPharmacy Customer Service Associate
- Walgreens
- Pekin, IL (10 miles from Peoria, IL)
- 7 days ago
- Pekin, IL (10 miles from Peoria, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Pekin, IL (10 miles from Peoria, IL)
- 7 days ago
- Pekin, IL (10 miles from Peoria, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Representative
- Genuine Parts Company
- East Peoria, IL (3 miles from Peoria, IL)
- 12 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 12 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
In Person- DollarTree
- East Peoria, IL (3 miles from Peoria, IL)
- 16 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 16 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Representative
- SRS Distribution Inc.
- Peoria, IL
- 30+ days ago
- Peoria, IL
- 30+ days ago
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support....
In PersonWere seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Associate - Automotive Finishes
- Sherwin Williams
- Peoria, IL
- 30+ days ago
- Peoria, IL
- 30+ days ago
Have at least one (1) year of work experience in customer service, retail, or sales #SHWSales...
In Person Part TimeRetail Customer Service Specialist
- Sherwin-Williams
- Morton, IL (10 miles from Peoria, IL)
- 60+ days ago
- Morton, IL (10 miles from Peoria, IL)
- 60+ days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....
In Person Part TimeDemographic Data for Peoria, IL
Moving to Peoria, IL? Find some basic demographic data about Peoria, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Peoria, IL
Highest Education Level
Customer Services in Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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