Customer Service Jobs in Peoria, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Peoria Heights, IL (3 miles from Peoria, IL)
- 1 hour ago
- Peoria Heights, IL (3 miles from Peoria, IL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Logistics Customer Service Representative
- Morton, IL (10 miles from Peoria, IL)
- 1 day ago
- Morton, IL (10 miles from Peoria, IL)
- 1 day ago
LOGISTICS CUSTOMER SERVICE REPRESENTATIVE IN Morton, IL, USA!...
Customer Service Representative, PT 1st Shift
- Washington, IL (8 miles from Peoria, IL)
- 1 day ago
- Washington, IL (8 miles from Peoria, IL)
- 1 day ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, PT 3rd Shift
- Bartonville, IL (6 miles from Peoria, IL)
- 2 days ago
- Bartonville, IL (6 miles from Peoria, IL)
- 2 days ago
Store 4701206: 1007 W Garfield Ave, Bartonville, Illinois 61607 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
One year related experience required with customer service preferred....
Experience : Strong customer service skills/experience required. Knowledge and Ability : Ability to perform basic computer functions....
Pharmacy Customer Service Associate
- Peoria Heights, IL (3 miles from Peoria, IL)
- 6 days ago
- Peoria Heights, IL (3 miles from Peoria, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pekin, IL (10 miles from Peoria, IL)
- 7 days ago
- Pekin, IL (10 miles from Peoria, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, 2nd Shift
- Washington, IL (8 miles from Peoria, IL)
- 8 days ago
- Washington, IL (8 miles from Peoria, IL)
- 8 days ago
Store 4701410: 2279 Washington Rd, Washington, Illinois 61571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4700123: 2427 W Northland Ave, Peoria, Illinois 61614 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Assist outside salesrepresentative with appointment setting, customer tracking andquotations.Key Responsibilities:Provide excellent customer service and professionalism to all customersvia in person...
Customer Service Representative, Mid-Shift
- East Peoria, IL (3 miles from Peoria, IL)
- 27 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 27 days ago
Store 4700125: 301 N Main, East Peoria, Illinois 61611 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701394: 5422 W Farmington Rd, Peoria, Illinois 61604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Peoria, IL
Moving to Peoria, IL? Find some basic demographic data about Peoria, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Peoria, IL
Highest Education Level
Customer Services in Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »