Customer Service Jobs in Peoria, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Successfully complete training to be familiar with Maui Jim product as well customer service systems, processes and policies....
Customer Service Representative
- West Peoria, IL (3 miles from Peoria, IL)
- 18 hours ago
- West Peoria, IL (3 miles from Peoria, IL)
- 18 hours ago
Store 4700158: 3016 W Farmington Rd, West Peoria, Illinois 61604 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Pekin, IL (10 miles from Peoria, IL)
- 4 days ago
- Pekin, IL (10 miles from Peoria, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Washington, IL (8 miles from Peoria, IL)
- 7 days ago
- Washington, IL (8 miles from Peoria, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- East Peoria, IL (3 miles from Peoria, IL)
- 7 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pekin, IL (10 miles from Peoria, IL)
- 11 days ago
- Pekin, IL (10 miles from Peoria, IL)
- 11 days ago
Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000* in bonuses per year!...
This is an ideal opportunity for someone starting their career and looking to build strong communication and customer service skills in a collaborative team setting....
- Edwards, IL (9 miles from Peoria, IL)
- 19 days ago
- Edwards, IL (9 miles from Peoria, IL)
- 19 days ago
Customer Service Associate#25-70408 $15 per hour Edwards, IL All On-site Job Description Our Client, a Power and Energy company, is looking for a Customer Service Associate for their Edwards, IL location...
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Morton, IL (10 miles from Peoria, IL)
- 25 days ago
- Morton, IL (10 miles from Peoria, IL)
- 25 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 W Willow Knolls Dr, Peoria,...
What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....
Experience : Strong customer service skills/experience required. Knowledge and Ability : Ability to perform basic computer functions....
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Customer Service Representative, PT 2nd Shift
- Washington, IL (8 miles from Peoria, IL)
- 45+ days ago
- Washington, IL (8 miles from Peoria, IL)
- 45+ days ago
Store 4701410: 2279 Washington Rd, Washington, Illinois 61571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Peoria, IL
Moving to Peoria, IL? Find some basic demographic data about Peoria, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Peoria, IL
Highest Education Level
Customer Services in Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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