Customer Service Jobs in Peoria, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- East Peoria, IL (3 miles from Peoria, IL)
- 3 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 3 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Pharmacy Customer Service Associate
- East Peoria, IL (3 miles from Peoria, IL)
- 3 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT 2nd Shift
- Washington, IL (8 miles from Peoria, IL)
- 3 days ago
- Washington, IL (8 miles from Peoria, IL)
- 3 days ago
Store 4701410: 2279 Washington Rd, Washington, Illinois 61571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- West Peoria, IL (3 miles from Peoria, IL)
- 3 days ago
- West Peoria, IL (3 miles from Peoria, IL)
- 3 days ago
Store 4700158: 3016 W Farmington Rd, West Peoria, Illinois 61604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- East Peoria, IL (3 miles from Peoria, IL)
- 4 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Peoria - Sales and Customer Service Representative
- Morton, IL (10 miles from Peoria, IL)
- 4 days ago
- Morton, IL (10 miles from Peoria, IL)
- 4 days ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Customer Service Representative - R26249-4599
- Morton, IL (10 miles from Peoria, IL)
- 5 days ago
- Morton, IL (10 miles from Peoria, IL)
- 5 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Morton, IL (10 miles from Peoria, IL)
- 11 days ago
- Morton, IL (10 miles from Peoria, IL)
- 11 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Store 4701394: 5422 W Farmington Rd, Peoria, Illinois 61604 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- West Peoria, IL (3 miles from Peoria, IL)
- 17 days ago
- West Peoria, IL (3 miles from Peoria, IL)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Parts Customer Service Representative
- Brimfield, IL (16 miles from Peoria, IL)
- 19 days ago
- Brimfield, IL (16 miles from Peoria, IL)
- 19 days ago
Seeking a Parts Customer Service Representative with experience in customer service and knowledge of heavy equipment service or manufacturing....
EXPERIENCE: Customer service and some sales experience preferred....
Demographic Data for Peoria, IL
Moving to Peoria, IL? Find some basic demographic data about Peoria, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Peoria, IL
Highest Education Level
Customer Services in Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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