Customer Service Jobs in Pecatonica, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Roscoe, IL (19 miles from Pecatonica, IL)
- 3 hours ago
- Roscoe, IL (19 miles from Pecatonica, IL)
- 3 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Winnebago, IL (3 miles from Pecatonica, IL)
- 1 day ago
- Winnebago, IL (3 miles from Pecatonica, IL)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Freeport, IL (14 miles from Pecatonica, IL)
- 2 days ago
- Freeport, IL (14 miles from Pecatonica, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Machesney Park, IL (16 miles from Pecatonica, IL)
- 2 days ago
- Machesney Park, IL (16 miles from Pecatonica, IL)
- 2 days ago
accurate and up-to-date pricing and product information. + Collaborate with internal departments to ensure seamless order fulfillment and customer satisfaction....
Sales & Customer Service Associate
- Rockford, IL (9 miles from Pecatonica, IL)
- 3 days ago
- Rockford, IL (9 miles from Pecatonica, IL)
- 3 days ago
Overview Where Better Careers Begin! Massage Envy 6241 E. State ST. Rockford IL 61108 Do you have a passion for helping others? At the Massage Envy Rockford franchise, we support and inspire you...
Customer Service Representative
- Freeport, IL (14 miles from Pecatonica, IL)
- 7 days ago
- Freeport, IL (14 miles from Pecatonica, IL)
- 7 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Freeport, Illinois, United States Of America Views:2 Our Customer Service Representatives ensure that customers'...
LP Customer Service Associate II
- Rockford, IL (9 miles from Pecatonica, IL)
- 12 days ago
- Rockford, IL (9 miles from Pecatonica, IL)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Rockford, IL (9 miles from Pecatonica, IL)
- 13 days ago
- Rockford, IL (9 miles from Pecatonica, IL)
- 13 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Rockford, IL (9 miles from Pecatonica, IL)
- 14 days ago
- Rockford, IL (9 miles from Pecatonica, IL)
- 14 days ago
Store 4701425: 3819 Broadway, Rockford, Illinois 61108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Rockford, IL (9 miles from Pecatonica, IL)
- 14 days ago
- Rockford, IL (9 miles from Pecatonica, IL)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Brodhead
- Brodhead, WI (19 miles from Pecatonica, IL)
- 30+ days ago
- Brodhead, WI (19 miles from Pecatonica, IL)
- 30+ days ago
The Bank of New Glarus and Sugar River Bank Branches (BNG), an independent bank providing financial guidance and solutions, is seeking aFull-Time Customer Service Representative to add to our team at...
Customer Service Representative, Full or Part Time
- Byron, IL (13 miles from Pecatonica, IL)
- 30+ days ago
- Byron, IL (13 miles from Pecatonica, IL)
- 30+ days ago
you to join our team as a Customer Service Representative....
Customer Service Representative
- Rockford, IL (9 miles from Pecatonica, IL)
- 30+ days ago
- Rockford, IL (9 miles from Pecatonica, IL)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative, 2nd Shift Weekends
- Freeport, IL (14 miles from Pecatonica, IL)
- 45+ days ago
- Freeport, IL (14 miles from Pecatonica, IL)
- 45+ days ago
Galena Ave., Freeport, Illinois 61032 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Overnights
- Freeport, IL (14 miles from Pecatonica, IL)
- 45+ days ago
- Freeport, IL (14 miles from Pecatonica, IL)
- 45+ days ago
Galena Ave., Freeport, Illinois 61032 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Pecatonica, IL
Moving to Pecatonica, IL? Find some basic demographic data about Pecatonica, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pecatonica, IL
Highest Education Level
Customer Services in Pecatonica, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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