Customer Service Jobs in Park Forest, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 88 Jobs

Customer Service Associate - Temporary

  • Romeoville, IL (23 miles from Park Forest, IL)
  • 12 hours ago
  • Romeoville, IL (23 miles from Park Forest, IL)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Open Availability

  • Frankfort, IL (6 miles from Park Forest, IL)
  • 1 day ago
  • Frankfort, IL (6 miles from Park Forest, IL)
  • 1 day ago

Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Griffith, IN (15 miles from Park Forest, IL)
  • 1 day ago
  • Griffith, IN (15 miles from Park Forest, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Orland Park, IL (12 miles from Park Forest, IL)
  • 2 days ago
  • Orland Park, IL (12 miles from Park Forest, IL)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

100% Remote P&C Customer Service Representative

  • Hometown, IL (18 miles from Park Forest, IL)
  • 2 days ago
  • Hometown, IL (18 miles from Park Forest, IL)
  • 2 days ago

Job Description: 100% remote position - including training Pay Rate: $20/hr Training schedule: M-F 9:00am - 5:30pm EST - for two weeks, plus 1 week of nesting. Will not be able to miss...

Remote Work

BMV Customer Service Representative 2

  • Crown Point, IN (20 miles from Park Forest, IL)
  • 2 days ago
  • Crown Point, IN (20 miles from Park Forest, IL)
  • 2 days ago

Substitute for Customer Service Representatives as needed....

BMV Customer Service Representative

  • Crown Point, IN (20 miles from Park Forest, IL)
  • 2 days ago
  • Crown Point, IN (20 miles from Park Forest, IL)
  • 2 days ago

In this role, youll provide timely and accurate customer service....

Customer Service Representative - Associate, Nights

  • Burr Ridge, IL (22 miles from Park Forest, IL)
  • 2 days ago
  • Burr Ridge, IL (22 miles from Park Forest, IL)
  • 2 days ago

As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....

Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN

  • Merrillville, IN (20 miles from Park Forest, IL)
  • 3 days ago
  • Merrillville, IN (20 miles from Park Forest, IL)
  • 3 days ago

POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....

Customer Service Representative

  • Wilmington, IL (22 miles from Park Forest, IL)
  • 3 days ago
  • Wilmington, IL (22 miles from Park Forest, IL)
  • 3 days ago

Store 4700185: 705 W Baltimore Street, Wilmington, Illinois 60481 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer...

Remote Customer Service Representative

  • Hometown, IL (18 miles from Park Forest, IL)
  • 3 days ago
  • Hometown, IL (18 miles from Park Forest, IL)
  • 3 days ago

Required Skills and Experience: - 1-2 years call center experience preferred (Will accept customer service experience as well) - Strong computer literacy required....

Remote Work

Customer Service Representative

  • Tinley Park, IL (9 miles from Park Forest, IL)
  • 3 days ago
  • Tinley Park, IL (9 miles from Park Forest, IL)
  • 3 days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Client Service Representative

  • Blue Island, IL (13 miles from Park Forest, IL)
  • 3 days ago
  • Blue Island, IL (13 miles from Park Forest, IL)
  • 3 days ago

A Client Service Representative position is a key customer service position within the company....

Remote --- Customer Service Representative

  • Gary, IN (20 miles from Park Forest, IL)
  • 3 days ago
  • Gary, IN (20 miles from Park Forest, IL)
  • 3 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Pharmacy Customer Service Associate

  • Oak Forest, IL (10 miles from Park Forest, IL)
  • 4 days ago
  • Oak Forest, IL (10 miles from Park Forest, IL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Park Forest, IL

Moving to Park Forest, IL? Find some basic demographic data about Park Forest, IL below.


Local
National
21,904
178
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Park Forest, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Park Forest, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Park Forest, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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