Customer Service Jobs in Oswego, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 96 Jobs

Customer Service Associate Job Roselle, IL

  • Roselle, IL (24 miles from Oswego, IL)
  • 13 hours ago
  • Roselle, IL (24 miles from Oswego, IL)
  • 13 hours ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Remote Customer Service Representative

  • Joliet, IL (10 miles from Oswego, IL)
  • 21 hours ago
  • Joliet, IL (10 miles from Oswego, IL)
  • 21 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Elgin, IL (24 miles from Oswego, IL)
  • 21 hours ago
  • Elgin, IL (24 miles from Oswego, IL)
  • 21 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Retail Customer Service Associate

  • Willowbrook, IL (21 miles from Oswego, IL)
  • 21 hours ago
  • Willowbrook, IL (21 miles from Oswego, IL)
  • 21 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Care Representative - Regional Omnichannel

  • Hanover Park, IL (23 miles from Oswego, IL)
  • 1 day ago
  • Hanover Park, IL (23 miles from Oswego, IL)
  • 1 day ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Pharmacy Customer Service Associate

  • Woodridge, IL (15 miles from Oswego, IL)
  • 1 day ago
  • Woodridge, IL (15 miles from Oswego, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Minooka, IL (12 miles from Oswego, IL)
  • 2 days ago
  • Minooka, IL (12 miles from Oswego, IL)
  • 2 days ago

Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT 3rd Shift

  • Minooka, IL (12 miles from Oswego, IL)
  • 2 days ago
  • Minooka, IL (12 miles from Oswego, IL)
  • 2 days ago

Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative (West Chicago Area)

  • West Chicago, IL (17 miles from Oswego, IL)
  • 2 days ago
  • West Chicago, IL (17 miles from Oswego, IL)
  • 2 days ago

Service and Logistics Specialist!...

Customer Service Representative

  • Downers Grove, IL (18 miles from Oswego, IL)
  • 3 days ago
  • Downers Grove, IL (18 miles from Oswego, IL)
  • 3 days ago

The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...

Customer Service Representative - Evenings

  • Warrenville, IL (13 miles from Oswego, IL)
  • 3 days ago
  • Warrenville, IL (13 miles from Oswego, IL)
  • 3 days ago

Position Highlights: Position: Customer Service Location: Warrenville, IIL Part Time Hours: Sun 12p-8:30p, Mon 3:30p-8:30p, Thu 3:30p-8:30p, Fri 11a-7:30p What you will need: Education: High School...

Customer Service Representative

  • Bolingbrook, IL (13 miles from Oswego, IL)
  • 3 days ago
  • Bolingbrook, IL (13 miles from Oswego, IL)
  • 3 days ago

Keep Freight Rolling: Become a Logistics Customer Service Pro! Are you ready to take your logistics experience to the next level?...

Customer Service Representative, Afternoons

  • Glen Ellyn, IL (19 miles from Oswego, IL)
  • 4 days ago
  • Glen Ellyn, IL (19 miles from Oswego, IL)
  • 4 days ago

Store 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Glen Ellyn, IL (19 miles from Oswego, IL)
  • 4 days ago
  • Glen Ellyn, IL (19 miles from Oswego, IL)
  • 4 days ago

want you to join our team as a Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Bolingbrook, IL (13 miles from Oswego, IL)
  • 4 days ago
  • Bolingbrook, IL (13 miles from Oswego, IL)
  • 4 days ago

Store 4706707: 255 N Weber Rd, Bolingbrook, Illinois 60490 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Oswego, IL

Moving to Oswego, IL? Find some basic demographic data about Oswego, IL below.


Local
National
40,299
930
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oswego, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oswego, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oswego, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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