Customer Service Jobs in Oak Brook, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (19 miles from Oak Brook, IL)
- 6 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (19 miles from Oak Brook, IL)
- 6 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
- Palatine, IL (22 miles from Oak Brook, IL)
- 3 hours ago
- Palatine, IL (22 miles from Oak Brook, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Frankfort, IL (22 miles from Oak Brook, IL)
- 3 hours ago
- Frankfort, IL (22 miles from Oak Brook, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Carol Stream, IL (13 miles from Oak Brook, IL)
- 4 hours ago
- Carol Stream, IL (13 miles from Oak Brook, IL)
- 4 hours ago
We're looking for a Customer Service Representative who's ready to jump in, make an impact, and grow with us!...
Seasonal Customer Relations Specialist (On-Site)
- Bolingbrook, IL (10 miles from Oak Brook, IL)
- 4 hours ago
- Bolingbrook, IL (10 miles from Oak Brook, IL)
- 4 hours ago
What We're Looking For: 2+ years of customer service experience (call center preferred) High school diploma or equivalent; associate degree preferred Strong communication and active listening skills...
Education requirements include: High School Diploma; Experience requirements include: 2-3 years Customer Care or Customer Service experience....
Remote WorkStore 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - SRC Logistics, Inc. Illinois
- Joliet, IL (23 miles from Oak Brook, IL)
- 19 hours ago
- Joliet, IL (23 miles from Oak Brook, IL)
- 19 hours ago
Customer Service Representative Shift: Monday through Friday, 10am - 6pm What Will You Do? At SRC Logistics, we like to WIN and have FUN doing so....
Customer Service Agent - MDW (Part-Time)
- Chicago, IL (15 miles from Oak Brook, IL)
- 23 hours ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 23 hours ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Associate - Temporary
- Calumet City, IL (23 miles from Oak Brook, IL)
- 1 day ago
- Calumet City, IL (23 miles from Oak Brook, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lombard, IL (7 miles from Oak Brook, IL)
- 1 day ago
- Lombard, IL (7 miles from Oak Brook, IL)
- 1 day ago
This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers....
Dispatch & Customer Service Representative
- Mokena, IL (18 miles from Oak Brook, IL)
- 1 day ago
- Mokena, IL (18 miles from Oak Brook, IL)
- 1 day ago
Provide excellent customer service by receiving and entering orders, confirming delivery details, and offering product suggestions to enhance performance....
Analyst, Client Service Representative- Transaction Banking
- Chicago, IL (15 miles from Oak Brook, IL)
- 1 day ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 1 day ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote WorkPart Time - Outlet Customer Service Associate - Flexible
- Chicago, IL (15 miles from Oak Brook, IL)
- 1 day ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Harvey, IL (19 miles from Oak Brook, IL)
- 1 day ago
- Harvey, IL (19 miles from Oak Brook, IL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Demographic Data for Oak Brook, IL
Moving to Oak Brook, IL? Find some basic demographic data about Oak Brook, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Oak Brook, IL
Highest Education Level
Customer Services in Oak Brook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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