Customer Service Jobs in O Fallon, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Jennings, MO (21 miles from O Fallon, IL)
- 12 hours ago
- Jennings, MO (21 miles from O Fallon, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Edwardsville, IL (17 miles from O Fallon, IL)
- 12 hours ago
- Edwardsville, IL (17 miles from O Fallon, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Collinsville)
- Collinsville, IL (7 miles from O Fallon, IL)
- 2 days ago
- Collinsville, IL (7 miles from O Fallon, IL)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Glen Carbon, IL (10 miles from O Fallon, IL)
- 4 days ago
- Glen Carbon, IL (10 miles from O Fallon, IL)
- 4 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Care Representative (CCR)
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
Establish partnerships and ongoing relationships with small business owners and leasing managers by developing leads (phone; visits and internet) Provide prompt, accurate and friendly customer service...
Customer Service Representative - 4616678008
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
Overhead Door Company of St Louis, a DH Pace Company, Inc. is seeking to hire a Customer Service Representative in St. Louis, MO!...
Customer Service Representative
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
Benefits: 401(k) 401(k) matching Health insurance Paid time off Vision insurance The Customer Service Representative is an important first point of contact for our customers and partners....
Customer Service Representative
- Troy, IL (6 miles from O Fallon, IL)
- 5 days ago
- Troy, IL (6 miles from O Fallon, IL)
- 5 days ago
Store 4701359: 536 Edwardsville Rd, Troy, Illinois 62294 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Saint Louis, MO (15 miles from O Fallon, IL)
- 6 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 6 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Pharmacy Customer Service Associate
- Collinsville, IL (7 miles from O Fallon, IL)
- 6 days ago
- Collinsville, IL (7 miles from O Fallon, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Louis, MO (15 miles from O Fallon, IL)
- 12 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 12 days ago
Our client, a Fortune 500 financial institution, is hiring a Customer Service Specialist in St. Louis....
Customer Service Representative, Part Time
- Saint Louis, MO (15 miles from O Fallon, IL)
- 13 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 13 days ago
Store 4701611: 1940 Union Rd, St Louis, Missouri 63125 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- East Alton, IL (19 miles from O Fallon, IL)
- 13 days ago
- East Alton, IL (19 miles from O Fallon, IL)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Saint Louis, MO (15 miles from O Fallon, IL)
- 14 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 14 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative, Afternoons
- Maryville, IL (9 miles from O Fallon, IL)
- 14 days ago
- Maryville, IL (9 miles from O Fallon, IL)
- 14 days ago
Store 4701459: 6559 State Rte 162, Maryville, Illinois 62062 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for O Fallon, IL
Moving to O Fallon, IL? Find some basic demographic data about O Fallon, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in O Fallon, IL
Highest Education Level
Customer Services in O Fallon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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