Customer Service Jobs in North Chicago, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Lake Zurich, IL (12 miles from North Chicago, IL)
- 12 hours ago
- Lake Zurich, IL (12 miles from North Chicago, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Arlington Heights, IL (15 miles from North Chicago, IL)
- 1 day ago
- Arlington Heights, IL (15 miles from North Chicago, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Niles, IL (20 miles from North Chicago, IL)
- 1 day ago
- Niles, IL (20 miles from North Chicago, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (RSS)
- Hoffman Estates, IL (19 miles from North Chicago, IL)
- 1 day ago
- Hoffman Estates, IL (19 miles from North Chicago, IL)
- 1 day ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative
- Round Lake Park, IL (12 miles from North Chicago, IL)
- 2 days ago
- Round Lake Park, IL (12 miles from North Chicago, IL)
- 2 days ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Representative
- Deerfield, IL (10 miles from North Chicago, IL)
- 3 days ago
- Deerfield, IL (10 miles from North Chicago, IL)
- 3 days ago
Job Description We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Representative....
Remote WorkCustomer Service Associate - Nights/Weekends
- Morton Grove, IL (20 miles from North Chicago, IL)
- 4 days ago
- Morton Grove, IL (20 miles from North Chicago, IL)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative- HVAC Industry
- Vlg of Lakewd, IL (23 miles from North Chicago, IL)
- 4 days ago
- Vlg of Lakewd, IL (23 miles from North Chicago, IL)
- 4 days ago
An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....
Customer Service Representative I
- Beach Park, IL (8 miles from North Chicago, IL)
- 5 days ago
- Beach Park, IL (8 miles from North Chicago, IL)
- 5 days ago
Understands issues daily and works to resolve root causes to promote better customer experiences.Job Responsibilities Essential Duties: Positively manage and respond to customer service phone calls...
Customer Service Representative Spectraforce Technologies United States, Illinois, North Chicago Jun 24, 2025 Position Title: Customer Service Representative Duration: 6+ Months Location: Grayslake,...
Customer Service Associate - Temporary
- Wilmette, IL (18 miles from North Chicago, IL)
- 5 days ago
- Wilmette, IL (18 miles from North Chicago, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Schaumburg, IL (23 miles from North Chicago, IL)
- 6 days ago
- Schaumburg, IL (23 miles from North Chicago, IL)
- 6 days ago
You will serve as the Customer Service Representative....
Customer Service Representative - Work From Home (Mount Prospect, IL)
- Mount Prospect, IL (18 miles from North Chicago, IL)
- 6 days ago
- Mount Prospect, IL (18 miles from North Chicago, IL)
- 6 days ago
Required Qualifications -Valid Illinois Pharmacy Technician License -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkSenior Client Service Representative - Business Insurance - R_265787-6153
- Schaumburg, IL (23 miles from North Chicago, IL)
- 6 days ago
- Schaumburg, IL (23 miles from North Chicago, IL)
- 6 days ago
This job was posted by : For more information, please see: **About Marsh McLennan Agency Midwest** Marsh McLennan Agency\'s Midwest Region is a full-service brokerage providing business insurance,...
Retail Service Representative (Service Scheduling)- Des Plaines
- Des Plaines, IL (18 miles from North Chicago, IL)
- 7 days ago
- Des Plaines, IL (18 miles from North Chicago, IL)
- 7 days ago
The Retail Service Representative will focus on providing customer service for delivery partners and customers....
Demographic Data for North Chicago, IL
Moving to North Chicago, IL? Find some basic demographic data about North Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in North Chicago, IL
Highest Education Level
Customer Services in North Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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