Customer Service Jobs in Norridge, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 212 Jobs

Customer Service Representative - Patient Registration

  • Elk Grove Village, IL (9 miles from Norridge, IL)
  • 5 hours ago
  • Elk Grove Village, IL (9 miles from Norridge, IL)
  • 5 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Pharmacy Customer Service Associate

  • Palos Hills, IL (18 miles from Norridge, IL)
  • 5 hours ago
  • Palos Hills, IL (18 miles from Norridge, IL)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Elk Grove Village, IL (9 miles from Norridge, IL)
  • 7 hours ago
  • Elk Grove Village, IL (9 miles from Norridge, IL)
  • 7 hours ago

Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...

Customer Service Representative - Now Hiring

  • Hoffman Est, IL (21 miles from Norridge, IL)
  • 11 hours ago
  • Hoffman Est, IL (21 miles from Norridge, IL)
  • 11 hours ago

$2,500 Sign on Bonus (paid at 90 days of service) Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by...

Customer Service Representative

  • Evergreen Park, IL (18 miles from Norridge, IL)
  • 16 hours ago
  • Evergreen Park, IL (18 miles from Norridge, IL)
  • 16 hours ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Customer Service Representative Part Time

  • Berwyn, IL (9 miles from Norridge, IL)
  • 16 hours ago
  • Berwyn, IL (9 miles from Norridge, IL)
  • 16 hours ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Customer Care Representative

  • Downers Grove, IL (15 miles from Norridge, IL)
  • 16 hours ago
  • Downers Grove, IL (15 miles from Norridge, IL)
  • 16 hours ago

Customer Care Representative The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded...

Seasonal Customer Relations Specialist

  • Bolingbrook, IL (22 miles from Norridge, IL)
  • 1 day ago
  • Bolingbrook, IL (22 miles from Norridge, IL)
  • 1 day ago

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills....

Customer Service Associate Job Addison, IL

  • Addison, IL (10 miles from Norridge, IL)
  • 1 day ago
  • Addison, IL (10 miles from Norridge, IL)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

5pm - 10pm: Part-Time Customer Service Representative

  • Des Plaines, IL (6 miles from Norridge, IL)
  • 1 day ago
  • Des Plaines, IL (6 miles from Norridge, IL)
  • 1 day ago

Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...

Customer Service Representative - Now Hiring

  • Elmhurst, IL (8 miles from Norridge, IL)
  • 1 day ago
  • Elmhurst, IL (8 miles from Norridge, IL)
  • 1 day ago

This application is for consideration for a variety of direct hire Customer Service and Operations opportunities with Walser Automotive Group. No prior automotive experience is required!...

Client Service Representative - Retirement Services - R_318472-6153

  • Schaumburg, IL (14 miles from Norridge, IL)
  • 1 day ago
  • Schaumburg, IL (14 miles from Norridge, IL)
  • 1 day ago

at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...

Remote Work

Annual Reports Client Service Representative

  • Chicago, IL (9 miles from Norridge, IL)
  • 1 day ago
  • Chicago, IL (9 miles from Norridge, IL)
  • 1 day ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Customer Service Associate - Temporary

  • Park Ridge, IL (3 miles from Norridge, IL)
  • 1 day ago
  • Park Ridge, IL (3 miles from Norridge, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Savers / Value Village Careers - Customer Service Associate

  • Chicago, IL (9 miles from Norridge, IL)
  • 1 day ago
  • Chicago, IL (9 miles from Norridge, IL)
  • 1 day ago

Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $16.75 to $17.65 depending on job duty/position. $16.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...

Demographic Data for Norridge, IL

Moving to Norridge, IL? Find some basic demographic data about Norridge, IL below.

Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Norridge, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Norridge, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Norridge, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »