Customer Service Jobs in Norridge, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Forest View, IL (9 miles from Norridge, IL)
- 13 days ago
- Forest View, IL (9 miles from Norridge, IL)
- 13 days ago
service....
Seasonal Customer Service Representative - PT
- Chicago, IL (9 miles from Norridge, IL)
- 16 days ago
- Chicago, IL (9 miles from Norridge, IL)
- 16 days ago
service....
Customer Service Representative
- Franklin Park, IL (3 miles from Norridge, IL)
- 2 hours ago
- Franklin Park, IL (3 miles from Norridge, IL)
- 2 hours ago
For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a customer service representative (CSR) The Customer Service Representative is responsible for managing accounts through...
Bilingual Customer Service Representative
- Chicago, IL (9 miles from Norridge, IL)
- 2 hours ago
- Chicago, IL (9 miles from Norridge, IL)
- 2 hours ago
Requirements: 2+ years of experience in customer service and solid understanding of phone and customer service etiquette....
Customer Service Representative - Site
- Oak Brook, IL (12 miles from Norridge, IL)
- 3 hours ago
- Oak Brook, IL (12 miles from Norridge, IL)
- 3 hours ago
At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers....
Customer Service Representative - Center for Women's Health University of Illinois - Chicago
- Chicago, IL (9 miles from Norridge, IL)
- 7 hours ago
- Chicago, IL (9 miles from Norridge, IL)
- 7 hours ago
Assists with orientation and ongoing training of staff in customer service. Responds to complex complaints received at the departmental level and routes them appropriately....
Solar Programs, Customer Support Associate/Hybrid - Chicago, IL , Oakland, CA , Orange, CA, Portland
- Chicago, IL (9 miles from Norridge, IL)
- 7 hours ago
- Chicago, IL (9 miles from Norridge, IL)
- 7 hours ago
In this role you will answer inbound calls and e-mails from customers seeking solar program information, rules, procedures and/or resolution to customer service issues....
Customer Service Representative I
- Lake Forest, IL (18 miles from Norridge, IL)
- 14 hours ago
- Lake Forest, IL (18 miles from Norridge, IL)
- 14 hours ago
Act as a triage point for external calls, assessing and redirecting them to appropriate stakeholders, and working collaboratively with internal teams, including customer service, credit collections,...
Retail Customer Service Associate
- Skokie, IL (6 miles from Norridge, IL)
- 14 hours ago
- Skokie, IL (6 miles from Norridge, IL)
- 14 hours ago
Store - CHI-SKOKIE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative, Overnights
- Franklin Park, IL (3 miles from Norridge, IL)
- 14 hours ago
- Franklin Park, IL (3 miles from Norridge, IL)
- 14 hours ago
Store 4706741: 9601 W Grand Ave, Franklin Park, Illinois 60131 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Northfield, IL (10 miles from Norridge, IL)
- 14 hours ago
- Northfield, IL (10 miles from Norridge, IL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Center for Women's Health
- Chicago, IL (9 miles from Norridge, IL)
- 14 hours ago
- Chicago, IL (9 miles from Norridge, IL)
- 14 hours ago
Assists with orientation and ongoing training of staff in customer service. Responds to complex complaints received at the departmental level and routes them appropriately....
- Berwyn, IL (9 miles from Norridge, IL)
- 14 hours ago
- Berwyn, IL (9 miles from Norridge, IL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Part- Time
- Mundelein, IL (23 miles from Norridge, IL)
- 17 hours ago
- Mundelein, IL (23 miles from Norridge, IL)
- 17 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Agent, Cross Functional (Part-Time)
- Chicago, IL (9 miles from Norridge, IL)
- 22 hours ago
- Chicago, IL (9 miles from Norridge, IL)
- 22 hours ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Demographic Data for Norridge, IL
Moving to Norridge, IL? Find some basic demographic data about Norridge, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Norridge, IL
Highest Education Level
Customer Services in Norridge, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »