Customer Service Jobs in Newton, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Olney, IL (19 miles from Newton, IL)
- 2 days ago
- Olney, IL (19 miles from Newton, IL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Cashier Customer Service Associate - Banker Street 3rd
- Effingham, IL (22 miles from Newton, IL)
- 4 days ago
- Effingham, IL (22 miles from Newton, IL)
- 4 days ago
Your Adventure Awaits: We're looking for Cool Customer Service Associates to greet our awesome customers and help with store tasks....
3rd shift Cashier/Customer Service Associate - Olney 3rd
- Olney, IL (19 miles from Newton, IL)
- 4 days ago
- Olney, IL (19 miles from Newton, IL)
- 4 days ago
If so, then you might just be perfect for this customer service position at our convenience store! READY TO JOIN OUR CONVENIENCE STORE TEAM?...
Cashier / Customer Service Associate - Lake Sara
- Effingham, IL (22 miles from Newton, IL)
- 18 days ago
- Effingham, IL (22 miles from Newton, IL)
- 18 days ago
We're on the lookout for an Entry-Level Customer Service Associate who loves to greet customers and keep our store running smoothly....
Store 4701249: 103 W Jourdan Street, Newton, Illinois 62448 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701249: 103 W Jourdan Street, Newton, Illinois 62448 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Cashier / Customer Service Associate - Ttown
- Teutopolis, IL (18 miles from Newton, IL)
- 45+ days ago
- Teutopolis, IL (18 miles from Newton, IL)
- 45+ days ago
Mach 1 Stores in Effingham/Teutopolis, Illinois, is searching for an Entry-Level Customer Service Associate who's eager to greet customers and keep our store buzzing with energy!...
Cashier / Customer Service Associate - Banker Street
- Effingham, IL (22 miles from Newton, IL)
- 60+ days ago
- Effingham, IL (22 miles from Newton, IL)
- 60+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Cashier / Customer Service Associate - Olney
- Olney, IL (19 miles from Newton, IL)
- 60+ days ago
- Olney, IL (19 miles from Newton, IL)
- 60+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Demographic Data for Newton, IL
Moving to Newton, IL? Find some basic demographic data about Newton, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newton, IL
Highest Education Level
Customer Services in Newton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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