Customer Service Jobs in Neoga, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Cashier Customer Service Associate - Banker Street 3rd
- Effingham, IL (15 miles from Neoga, IL)
- 5 days ago
- Effingham, IL (15 miles from Neoga, IL)
- 5 days ago
Your Adventure Awaits: We're looking for Cool Customer Service Associates to greet our awesome customers and help with store tasks....
Pharmacy Customer Service Associate
- Mattoon, IL (12 miles from Neoga, IL)
- 5 days ago
- Mattoon, IL (12 miles from Neoga, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Casey, IL (24 miles from Neoga, IL)
- 14 days ago
- Casey, IL (24 miles from Neoga, IL)
- 14 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Cashier / Customer Service Associate - Lake Sara
- Effingham, IL (15 miles from Neoga, IL)
- 19 days ago
- Effingham, IL (15 miles from Neoga, IL)
- 19 days ago
We're on the lookout for an Entry-Level Customer Service Associate who loves to greet customers and keep our store running smoothly....
Retail Customer Service Cashier
- Greenup, IL (17 miles from Neoga, IL)
- 24 days ago
- Greenup, IL (17 miles from Neoga, IL)
- 24 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Cashier Customer Service Associate - Casey
- Casey, IL (24 miles from Neoga, IL)
- 30+ days ago
- Casey, IL (24 miles from Neoga, IL)
- 30+ days ago
If so, then you might just be perfect for this customer service position at our convenience store! READY TO JOIN OUR CONVENIENCE STORE TEAM?...
Customer Service Representative, PT Overnights
- Mattoon, IL (12 miles from Neoga, IL)
- 30+ days ago
- Mattoon, IL (12 miles from Neoga, IL)
- 30+ days ago
Store 4701232: 1821 Dewitt Ave, Mattoon, Illinois 61938 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Tier I
- Mattoon, IL (12 miles from Neoga, IL)
- 30+ days ago
- Mattoon, IL (12 miles from Neoga, IL)
- 30+ days ago
Excellent customer service skills. Demonstrate confident and clear communication skills to express thoughts, opinions, and ideas in a respectful manner....
Cashier / Customer Service Associate - Ttown
- Teutopolis, IL (11 miles from Neoga, IL)
- 45+ days ago
- Teutopolis, IL (11 miles from Neoga, IL)
- 45+ days ago
Mach 1 Stores in Effingham/Teutopolis, Illinois, is searching for an Entry-Level Customer Service Associate who's eager to greet customers and keep our store buzzing with energy!...
Cashier / Customer Service Associate - Charleston
- Charleston, IL (20 miles from Neoga, IL)
- 60+ days ago
- Charleston, IL (20 miles from Neoga, IL)
- 60+ days ago
Calling all customer service rockstars and cashier virtuosos! Are you ready to: Dazzle customers with your million-dollar smile? Juggle operational duties like a circus pro?...
Cashier / Customer Service Associate - Banker Street
- Effingham, IL (15 miles from Neoga, IL)
- 60+ days ago
- Effingham, IL (15 miles from Neoga, IL)
- 60+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Demographic Data for Neoga, IL
Moving to Neoga, IL? Find some basic demographic data about Neoga, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Neoga, IL
Highest Education Level
Customer Services in Neoga, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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