Customer Service Jobs in Mundelein, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (22 miles from Mundelein, IL)
- 12 hours ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (22 miles from Mundelein, IL)
- 12 hours ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Customer Service Representative
- Waukegan, IL (12 miles from Mundelein, IL)
- 16 days ago
- Waukegan, IL (12 miles from Mundelein, IL)
- 16 days ago
Qualify prospects, from internal and external leads, based on customer size, spend, and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Business Development Specialist
- Schaumburg, IL (15 miles from Mundelein, IL)
- 26 days ago
- Schaumburg, IL (15 miles from Mundelein, IL)
- 26 days ago
Qualify prospects, from internal and external leads, based on customer size, spend, and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Sales Account Manager
- Waukegan, IL (12 miles from Mundelein, IL)
- 22 days ago
- Waukegan, IL (12 miles from Mundelein, IL)
- 22 days ago
Qualify prospects, from internal and external leads, based on customer size, spend, and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Inside Sales-Reactivation Specialist
- Waukegan, IL (12 miles from Mundelein, IL)
- 26 days ago
- Waukegan, IL (12 miles from Mundelein, IL)
- 26 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Schiller Park, IL (24 miles from Mundelein, IL)
- 10 hours ago
- Schiller Park, IL (24 miles from Mundelein, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Fox Lake, IL (10 miles from Mundelein, IL)
- 11 hours ago
- Fox Lake, IL (10 miles from Mundelein, IL)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Hanover Park, IL (20 miles from Mundelein, IL)
- 11 hours ago
- Hanover Park, IL (20 miles from Mundelein, IL)
- 11 hours ago
Store 4706791: 1597 W Irving Park, Hanover Park, Illinois 60133 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
- Schaumburg, IL (15 miles from Mundelein, IL)
- 13 hours ago
- Schaumburg, IL (15 miles from Mundelein, IL)
- 13 hours ago
If you're passionate about pets, love providing exceptional customer service, and want to be part of a team that truly feels like family **wed love to meet you!...
- Crystal Lake, IL (13 miles from Mundelein, IL)
- 14 hours ago
- Crystal Lake, IL (13 miles from Mundelein, IL)
- 14 hours ago
Ability to interface cooperatively with the customer service team and all related departments....
Customer Service Representative
- McHenry, IL (13 miles from Mundelein, IL)
- 14 hours ago
- McHenry, IL (13 miles from Mundelein, IL)
- 14 hours ago
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. Other duties as required....
Customer Service Associate - Temporary
- Elgin, IL (19 miles from Mundelein, IL)
- 1 day ago
- Elgin, IL (19 miles from Mundelein, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Huntley, IL (21 miles from Mundelein, IL)
- 1 day ago
- Huntley, IL (21 miles from Mundelein, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- McHenry, IL (13 miles from Mundelein, IL)
- 1 day ago
- McHenry, IL (13 miles from Mundelein, IL)
- 1 day ago
A Client Service Representative position is a key customer service position within the company....
Senior Client Service Representative - Business Insurance
- Schaumburg, IL (15 miles from Mundelein, IL)
- 2 days ago
- Schaumburg, IL (15 miles from Mundelein, IL)
- 2 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Demographic Data for Mundelein, IL
Moving to Mundelein, IL? Find some basic demographic data about Mundelein, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mundelein, IL
Highest Education Level
Customer Services in Mundelein, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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