Customer Service Jobs in Mundelein, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Old Mill Creek, IL (9 miles from Mundelein, IL)
- 6 hours ago
- Old Mill Creek, IL (9 miles from Mundelein, IL)
- 6 hours ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Old Mill Creek, IL (9 miles from Mundelein, IL)
- 30+ days ago
- Old Mill Creek, IL (9 miles from Mundelein, IL)
- 30+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Retail Customer Service Cashier
- Elk Grove Village, IL (17 miles from Mundelein, IL)
- 14 days ago
- Elk Grove Village, IL (17 miles from Mundelein, IL)
- 14 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- Roselle, IL (20 miles from Mundelein, IL)
- 12 hours ago
- Roselle, IL (20 miles from Mundelein, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Morton Grove, IL (20 miles from Mundelein, IL)
- 19 hours ago
- Morton Grove, IL (20 miles from Mundelein, IL)
- 19 hours ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Retail Customer Experience Associate, Woodfield - Full Time
- Schaumburg, IL (15 miles from Mundelein, IL)
- 21 hours ago
- Schaumburg, IL (15 miles from Mundelein, IL)
- 21 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Remote Customer Service Representative
- Waukegan, IL (12 miles from Mundelein, IL)
- 23 hours ago
- Waukegan, IL (12 miles from Mundelein, IL)
- 23 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Norridge, IL (23 miles from Mundelein, IL)
- 1 day ago
- Norridge, IL (23 miles from Mundelein, IL)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative II
- Deerfield, IL (10 miles from Mundelein, IL)
- 1 day ago
- Deerfield, IL (10 miles from Mundelein, IL)
- 1 day ago
-The customer service role is responsible for documenting service failures that impact the customer and the organization....
Customer Service Representative(s)
- Wheeling, IL (11 miles from Mundelein, IL)
- 1 day ago
- Wheeling, IL (11 miles from Mundelein, IL)
- 1 day ago
at Brentano, Inc. in Wheeling, Illinois, United States Job Description Brentano, Inc. in Wheeling, IL seeks Customer Service Representative(s)....
Customer Service Representative
- Hoffman Estates, IL (9 miles from Mundelein, IL)
- 1 day ago
- Hoffman Estates, IL (9 miles from Mundelein, IL)
- 1 day ago
Customer Service Representative Hoffman Estates, IL Type: Contract Category: Administrative Salary: 26.00 Per Hour Reference ID: 10044339 Shortcut: RRZg3V Job Title: Customer Service Representative...
- Wauconda, IL (4 miles from Mundelein, IL)
- 1 day ago
- Wauconda, IL (4 miles from Mundelein, IL)
- 1 day ago
Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service....
Customer Service Representative / Full Time With benefits
- Elk Grove Village, IL (17 miles from Mundelein, IL)
- 1 day ago
- Elk Grove Village, IL (17 miles from Mundelein, IL)
- 1 day ago
Groot is looking for a professional Customer Service Representative that cares about the safety of our drivers and the service provided to the community....
Customer Service Associate - Temporary
- Beach Park, IL (13 miles from Mundelein, IL)
- 2 days ago
- Beach Park, IL (13 miles from Mundelein, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Deerfield, IL (10 miles from Mundelein, IL)
- 2 days ago
- Deerfield, IL (10 miles from Mundelein, IL)
- 2 days ago
Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...
Demographic Data for Mundelein, IL
Moving to Mundelein, IL? Find some basic demographic data about Mundelein, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mundelein, IL
Highest Education Level
Customer Services in Mundelein, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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