Customer Service Jobs in Mount Morris, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Rockford, IL (24 miles from Mount Morris, IL)
- 3 days ago
- Rockford, IL (24 miles from Mount Morris, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Cherryvale - Full Time
- Rockford, IL (24 miles from Mount Morris, IL)
- 5 days ago
- Rockford, IL (24 miles from Mount Morris, IL)
- 5 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Freeport, IL (21 miles from Mount Morris, IL)
- 6 days ago
- Freeport, IL (21 miles from Mount Morris, IL)
- 6 days ago
Provides timely customer service meeting or exceeding specified service standards....
Retail Customer Service Associate
- Rockford, IL (24 miles from Mount Morris, IL)
- 6 days ago
- Rockford, IL (24 miles from Mount Morris, IL)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7151 Walton St, Rockford, IL 61108...
Customer Service Representative
- Rockford, IL (24 miles from Mount Morris, IL)
- 9 days ago
- Rockford, IL (24 miles from Mount Morris, IL)
- 9 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Retail Customer Service Cashier
- Rochelle, IL (21 miles from Mount Morris, IL)
- 9 days ago
- Rochelle, IL (21 miles from Mount Morris, IL)
- 9 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Rockford, IL (24 miles from Mount Morris, IL)
- 9 days ago
- Rockford, IL (24 miles from Mount Morris, IL)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Winnebago, IL (19 miles from Mount Morris, IL)
- 10 days ago
- Winnebago, IL (19 miles from Mount Morris, IL)
- 10 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Sales & Customer Service Associate
- Rockford, IL (24 miles from Mount Morris, IL)
- 12 days ago
- Rockford, IL (24 miles from Mount Morris, IL)
- 12 days ago
Overview Where Better Careers Begin! Massage Envy 6241 E. State ST. Rockford IL 61108 Do you have a passion for helping others? At the Massage Envy Rockford franchise, we support and inspire you...
Customer Service Representative
- Freeport, IL (21 miles from Mount Morris, IL)
- 16 days ago
- Freeport, IL (21 miles from Mount Morris, IL)
- 16 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Freeport, Illinois, United States Of America Views:2 Our Customer Service Representatives ensure that customers'...
Customer Service Representative
- Rockford, IL (24 miles from Mount Morris, IL)
- 23 days ago
- Rockford, IL (24 miles from Mount Morris, IL)
- 23 days ago
Store 4701425: 3819 Broadway, Rockford, Illinois 61108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift (6pm - Midnight)
- Rochelle, IL (21 miles from Mount Morris, IL)
- 23 days ago
- Rochelle, IL (21 miles from Mount Morris, IL)
- 23 days ago
Store 4701408: 1110 N Dement, Rochelle, Illinois 61068 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Sterling, IL (21 miles from Mount Morris, IL)
- 30+ days ago
- Sterling, IL (21 miles from Mount Morris, IL)
- 30+ days ago
Store 4701436: 2210 Locust, Sterling, Illinois 61081 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Byron, IL (10 miles from Mount Morris, IL)
- 45+ days ago
- Byron, IL (10 miles from Mount Morris, IL)
- 45+ days ago
you to join our team as a Customer Service Representative....
Customer Service Representative
- Rockford, IL (24 miles from Mount Morris, IL)
- 45+ days ago
- Rockford, IL (24 miles from Mount Morris, IL)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Mount Morris, IL
Moving to Mount Morris, IL? Find some basic demographic data about Mount Morris, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mount Morris, IL
Highest Education Level
Customer Services in Mount Morris, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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