Customer Service Jobs in Morton, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Electrical Supply - Customer Service Representative
- Peoria, IL (10 miles from Morton, IL)
- 21 hours ago
- Peoria, IL (10 miles from Morton, IL)
- 21 hours ago
What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....
- Bloomington, IL (24 miles from Morton, IL)
- 2 days ago
- Bloomington, IL (24 miles from Morton, IL)
- 2 days ago
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...
Customer Service Representative RiverPlex
- Peoria, IL (10 miles from Morton, IL)
- 5 days ago
- Peoria, IL (10 miles from Morton, IL)
- 5 days ago
Experience : Strong customer service skills/experience required. Knowledge and Ability : Ability to perform basic computer functions....
Customer Service Representative
- Peoria, IL (10 miles from Morton, IL)
- 5 days ago
- Peoria, IL (10 miles from Morton, IL)
- 5 days ago
Help at Home is hiring!** **We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per...
Customer Service Representative
- Peoria, IL (10 miles from Morton, IL)
- 8 days ago
- Peoria, IL (10 miles from Morton, IL)
- 8 days ago
Prior customer service, office or cleaning experience preferred but not required!...
Customer Service Representative
- Bloomington, IL (24 miles from Morton, IL)
- 10 days ago
- Bloomington, IL (24 miles from Morton, IL)
- 10 days ago
Are you looking for a temp-to-hire opportunity where you can apply your collections and customer service skills in the medical supply industry?...
Customer Service Representative
- Dunlap, IL (20 miles from Morton, IL)
- 11 days ago
- Dunlap, IL (20 miles from Morton, IL)
- 11 days ago
Store 4701427: 1514 W Hickory Grove Rd, Dunlap, Illinois 61525 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Open Availability
- Bloomington, IL (24 miles from Morton, IL)
- 14 days ago
- Bloomington, IL (24 miles from Morton, IL)
- 14 days ago
Store 4701407: 2412 S Main St, Bloomington, Illinois 61704 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Peoria, IL (10 miles from Morton, IL)
- 16 days ago
- Peoria, IL (10 miles from Morton, IL)
- 16 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Customer service representative
- Bloomington, IL (24 miles from Morton, IL)
- 17 days ago
- Bloomington, IL (24 miles from Morton, IL)
- 17 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Bloomington, IL (24 miles from Morton, IL)
- 17 days ago
- Bloomington, IL (24 miles from Morton, IL)
- 17 days ago
A Customer Service Representative is responsible for engaging with customers on behalf of the company....
Customer service representative
- East Peoria, IL (10 miles from Morton, IL)
- 17 days ago
- East Peoria, IL (10 miles from Morton, IL)
- 17 days ago
. + Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative, PT 2nd Shift
- Washington, IL (6 miles from Morton, IL)
- 18 days ago
- Washington, IL (6 miles from Morton, IL)
- 18 days ago
Store 4701410: 2279 Washington Rd, Washington, Illinois 61571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- West Peoria, IL (14 miles from Morton, IL)
- 18 days ago
- West Peoria, IL (14 miles from Morton, IL)
- 18 days ago
Store 4700158: 3016 W Farmington Rd, West Peoria, Illinois 61604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- East Peoria, IL (10 miles from Morton, IL)
- 18 days ago
- East Peoria, IL (10 miles from Morton, IL)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Morton, IL
Moving to Morton, IL? Find some basic demographic data about Morton, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Morton, IL
Highest Education Level
Customer Services in Morton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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