Customer Service Jobs in Montgomery, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (12 miles from Montgomery, IL)
- 45+ days ago
- Naperville, IL (12 miles from Montgomery, IL)
- 45+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative, 3rd Shift
- Lockport, IL (16 miles from Montgomery, IL)
- 11 hours ago
- Lockport, IL (16 miles from Montgomery, IL)
- 11 hours ago
Store 4706832: 16647 W 159th St, Lockport, Illinois 60441 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Supervisor
- Bolingbrook, IL (14 miles from Montgomery, IL)
- 12 hours ago
- Bolingbrook, IL (14 miles from Montgomery, IL)
- 12 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we re more than just a company obsessed with pets ; we re obsessed with our people too....
Pharmacy Customer Service Associate
- Woodridge, IL (16 miles from Montgomery, IL)
- 1 day ago
- Woodridge, IL (16 miles from Montgomery, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Patient Customer Service Representative
- Oak Brook, IL (22 miles from Montgomery, IL)
- 1 day ago
- Oak Brook, IL (22 miles from Montgomery, IL)
- 1 day ago
The Patient Customer Service Representative provides a gold standard customer service experience for patients who have any questions or concerns regarding their care....
Customer Service Representative
- Downers Grove, IL (18 miles from Montgomery, IL)
- 2 days ago
- Downers Grove, IL (18 miles from Montgomery, IL)
- 2 days ago
Roadrunner is growing and looking for a highly motivated Customer Service Representative to join our winning team....
Customer Service Representative
- Lombard, IL (20 miles from Montgomery, IL)
- 2 days ago
- Lombard, IL (20 miles from Montgomery, IL)
- 2 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative, PT/FT Overnights - Weekend Availability
- Minooka, IL (16 miles from Montgomery, IL)
- 2 days ago
- Minooka, IL (16 miles from Montgomery, IL)
- 2 days ago
Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd Shift
- Lockport, IL (16 miles from Montgomery, IL)
- 2 days ago
- Lockport, IL (16 miles from Montgomery, IL)
- 2 days ago
Store 4706832: 16647 W 159th St, Lockport, Illinois 60441 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Glen Ellyn, IL (18 miles from Montgomery, IL)
- 2 days ago
- Glen Ellyn, IL (18 miles from Montgomery, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
1st Shift - Customer Service Representative (M-F 5:30am-2pm)
- Elwood, IL (24 miles from Montgomery, IL)
- 2 days ago
- Elwood, IL (24 miles from Montgomery, IL)
- 2 days ago
Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer...
Customer Service Representative
- Joliet, IL (14 miles from Montgomery, IL)
- 2 days ago
- Joliet, IL (14 miles from Montgomery, IL)
- 2 days ago
Description of the Position: Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....
Customer Service Representative
- Elmhurst, IL (24 miles from Montgomery, IL)
- 2 days ago
- Elmhurst, IL (24 miles from Montgomery, IL)
- 2 days ago
Were evaluating talent for a variety of full-time Customer Service opportunities in the automotive industry....
Customer Service Representative, PT Overnights
- Homer Glen, IL (16 miles from Montgomery, IL)
- 3 days ago
- Homer Glen, IL (16 miles from Montgomery, IL)
- 3 days ago
Store 4706760: 15861 S Bell Rd, Homer Glen, Illinois 60491 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative-Salary-Non-Exempt
- Joliet, IL (14 miles from Montgomery, IL)
- 4 days ago
- Joliet, IL (14 miles from Montgomery, IL)
- 4 days ago
Prepares and submits reports to the Customer Service Manager as needed Cross-training on other accounts and be able to fill in for other Customer Service Representatives during vacations or sickness...
Demographic Data for Montgomery, IL
Moving to Montgomery, IL? Find some basic demographic data about Montgomery, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Montgomery, IL
Highest Education Level
Customer Services in Montgomery, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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