Customer Service Jobs in Momence, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Open Availability
- Frankfort, IL (24 miles from Momence, IL)
- 1 day ago
- Frankfort, IL (24 miles from Momence, IL)
- 1 day ago
Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Saint John, IN (22 miles from Momence, IL)
- 1 day ago
- Saint John, IN (22 miles from Momence, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BMV Customer Service Representative 2
- Crown Point, IN (24 miles from Momence, IL)
- 2 days ago
- Crown Point, IN (24 miles from Momence, IL)
- 2 days ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative
- Crown Point, IN (24 miles from Momence, IL)
- 2 days ago
- Crown Point, IN (24 miles from Momence, IL)
- 2 days ago
In this role, youll provide timely and accurate customer service....
Electrical Supply - Customer Service Representative
- Demotte, IN (20 miles from Momence, IL)
- 3 days ago
- Demotte, IN (20 miles from Momence, IL)
- 3 days ago
What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....
Customer Service Representative
- Kankakee, IL (12 miles from Momence, IL)
- 3 days ago
- Kankakee, IL (12 miles from Momence, IL)
- 3 days ago
Store 4700177: 1952 E Court St, Kankakee, Illinois 60901 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Pharmacy Customer Service Associate
- Kankakee, IL (12 miles from Momence, IL)
- 6 days ago
- Kankakee, IL (12 miles from Momence, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Wilmington, IL (24 miles from Momence, IL)
- 7 days ago
- Wilmington, IL (24 miles from Momence, IL)
- 7 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (20 miles from Momence, IL)
- 9 days ago
- Monee, IL (20 miles from Momence, IL)
- 9 days ago
Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people...
Customer Service Representative
- Lake Village, IN (12 miles from Momence, IL)
- 10 days ago
- Lake Village, IN (12 miles from Momence, IL)
- 10 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Warehouse Customer Service Representative
- Wilmington, IL (24 miles from Momence, IL)
- 10 days ago
- Wilmington, IL (24 miles from Momence, IL)
- 10 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Steger, IL (22 miles from Momence, IL)
- 18 days ago
- Steger, IL (22 miles from Momence, IL)
- 18 days ago
Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Crown Point
- Crown Point, IN (24 miles from Momence, IL)
- 21 days ago
- Crown Point, IN (24 miles from Momence, IL)
- 21 days ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Customer Service Representative, Afrernoons
- Steger, IL (22 miles from Momence, IL)
- 25 days ago
- Steger, IL (22 miles from Momence, IL)
- 25 days ago
Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Domino's Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (20 miles from Momence, IL)
- 26 days ago
- Monee, IL (20 miles from Momence, IL)
- 26 days ago
Company Description Job Description Customer Service Representative: Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating...
Demographic Data for Momence, IL
Moving to Momence, IL? Find some basic demographic data about Momence, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Momence, IL
Highest Education Level
Customer Services in Momence, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »