Customer Service Jobs in Moline, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
E-Commerce Customer Service Associate
- Davenport, IA (5 miles from Moline, IL)
- 14 hours ago
- Davenport, IA (5 miles from Moline, IL)
- 14 hours ago
E-COMMERCE CUSTOMER SERVICE ASSOCIATE Req #1518 Von Maur E-Commerce, Davenport, Iowa, United States of America Job Description Posted Friday, June 13, 2025 at 12:00 AM As an E-Commerce Customer Service...
- Davenport, IA (5 miles from Moline, IL)
- 2 days ago
- Davenport, IA (5 miles from Moline, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, 2nd/3rd Shift Availability
- Rock Island, IL (4 miles from Moline, IL)
- 2 days ago
- Rock Island, IL (4 miles from Moline, IL)
- 2 days ago
Store 4701230: 4423 11th St, Rock Island, Illinois 61201 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- East Moline, IL (5 miles from Moline, IL)
- 2 days ago
- East Moline, IL (5 miles from Moline, IL)
- 2 days ago
Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Qualifications : 3+ years related experience and/or training in the field of customer service or prior supervisory experience....
Retail Customer Service Cashier
- Atkinson, IL (24 miles from Moline, IL)
- 6 days ago
- Atkinson, IL (24 miles from Moline, IL)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Remote Senior Customer Service Representative
- Davenport, IA (5 miles from Moline, IL)
- 9 days ago
- Davenport, IA (5 miles from Moline, IL)
- 9 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkCustomer Service Representative - Commercial Lines
- Davenport, IA (5 miles from Moline, IL)
- 10 days ago
- Davenport, IA (5 miles from Moline, IL)
- 10 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Milan, IL (8 miles from Moline, IL)
- 10 days ago
- Milan, IL (8 miles from Moline, IL)
- 10 days ago
: $15.00 / hour Customer Service Representative Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns....
Remote WorkAbout the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....
Customer Service Representative#25-64098 $18.24-$20.27 per hour Moline, IL All On-site Job Description Our Client, an Agriculture Products company, is looking for a Customer Service Representative for...
Insurance Customer Service Representative
- Davenport, IA (5 miles from Moline, IL)
- 29 days ago
- Davenport, IA (5 miles from Moline, IL)
- 29 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
EXPERIENCE: Customer service and some sales experience preferred....
Bilingual French And English Customer Service Representative
- Moline, IL
- 30+ days ago
- Moline, IL
- 30+ days ago
Customer Service-Inbound Calls KONE located in Moline, IL is looking for hardworking, motivated talent to join their customer service team....
Retail Customer Service Associate
- Milan, IL (8 miles from Moline, IL)
- 30+ days ago
- Milan, IL (8 miles from Moline, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Demographic Data for Moline, IL
Moving to Moline, IL? Find some basic demographic data about Moline, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Moline, IL
Highest Education Level
Customer Services in Moline, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »