Customer Service Jobs in Mokena, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (20 miles from Mokena, IL)
- 1 day ago
- Naperville, IL (20 miles from Mokena, IL)
- 1 day ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Inside Sales-Reactivation Specialist
- Naperville, IL (20 miles from Mokena, IL)
- 5 days ago
- Naperville, IL (20 miles from Mokena, IL)
- 5 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Naperville, IL (20 miles from Mokena, IL)
- moments ago
- Naperville, IL (20 miles from Mokena, IL)
- moments ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Bourbonnais, IL (23 miles from Mokena, IL)
- 4 hours ago
- Bourbonnais, IL (23 miles from Mokena, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Calumet Park, IL (15 miles from Mokena, IL)
- 4 hours ago
- Calumet Park, IL (15 miles from Mokena, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Bourbonnais, IL (23 miles from Mokena, IL)
- 4 hours ago
- Bourbonnais, IL (23 miles from Mokena, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Oak Brook, IL (18 miles from Mokena, IL)
- 14 hours ago
- Oak Brook, IL (18 miles from Mokena, IL)
- 14 hours ago
Education requirements include: High School Diploma; Experience requirements include: 2-3 years Customer Care or Customer Service experience....
Customer Service & Retail Front Desk Associate - Store#67 - 1010 75th St
- Downers Grove, IL (16 miles from Mokena, IL)
- 14 hours ago
- Downers Grove, IL (16 miles from Mokena, IL)
- 14 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative, Afrernoons
- Steger, IL (13 miles from Mokena, IL)
- 15 hours ago
- Steger, IL (13 miles from Mokena, IL)
- 15 hours ago
Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Homewood, IL (10 miles from Mokena, IL)
- 17 hours ago
- Homewood, IL (10 miles from Mokena, IL)
- 17 hours ago
Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per year! Help...
- Hickory Hills, IL (13 miles from Mokena, IL)
- 18 hours ago
- Hickory Hills, IL (13 miles from Mokena, IL)
- 18 hours ago
A Client Service Representative position is a key customer service position within the company....
Domino's Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (9 miles from Mokena, IL)
- 1 day ago
- Monee, IL (9 miles from Mokena, IL)
- 1 day ago
Company Description Job Description Customer Service Representative: Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating...
Customer Service Representative, PT 1st Shift - Weekends
- Plainfield, IL (18 miles from Mokena, IL)
- 1 day ago
- Plainfield, IL (18 miles from Mokena, IL)
- 1 day ago
Store 4706863: 2422 State Route 59, Plainfield, Illinois 60586 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Electrical
- Hammond, IN (22 miles from Mokena, IL)
- 1 day ago
- Hammond, IN (22 miles from Mokena, IL)
- 1 day ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Oak Forest, IL (8 miles from Mokena, IL)
- 1 day ago
- Oak Forest, IL (8 miles from Mokena, IL)
- 1 day ago
Store 4706823: 5600 W 159th St, Oak Forest, Illinois 60452 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mokena, IL
Highest Education Level
Customer Services in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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