Customer Service Jobs in Mokena, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 111 Jobs

Customer Service Representative

  • Elmhurst, IL (24 miles from Mokena, IL)
  • 1 day ago
  • Elmhurst, IL (24 miles from Mokena, IL)
  • 1 day ago

This application is for consideration for a variety of direct hire Customer Service and Operations opportunities with Walser Automotive Group. No prior automotive experience is required!...

Customer Service Representative - PT

  • Forest View, IL (21 miles from Mokena, IL)
  • 1 day ago
  • Forest View, IL (21 miles from Mokena, IL)
  • 1 day ago

service....

Distribution Customer Service Representative

  • Joliet, IL (17 miles from Mokena, IL)
  • 1 hour ago
  • Joliet, IL (17 miles from Mokena, IL)
  • 1 hour ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....

Veterinary Client Service Representative

  • Naperville, IL (20 miles from Mokena, IL)
  • 4 hours ago
  • Naperville, IL (20 miles from Mokena, IL)
  • 4 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Pharmacy Customer Service Associate

  • Lemont, IL (11 miles from Mokena, IL)
  • 14 hours ago
  • Lemont, IL (11 miles from Mokena, IL)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Mokena, IL
  • 1 day ago
  • Mokena, IL
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Nights/Weekends

  • Shorewood, IL (17 miles from Mokena, IL)
  • 1 day ago
  • Shorewood, IL (17 miles from Mokena, IL)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Pharmacy Customer Service Associate

  • Cicero, IL (22 miles from Mokena, IL)
  • 1 day ago
  • Cicero, IL (22 miles from Mokena, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Joliet, IL (17 miles from Mokena, IL)
  • 2 days ago
  • Joliet, IL (17 miles from Mokena, IL)
  • 2 days ago

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....

Customer Service Representative, PT

  • Evergreen Park, IL (16 miles from Mokena, IL)
  • 2 days ago
  • Evergreen Park, IL (16 miles from Mokena, IL)
  • 2 days ago

Store 4706740: 2635 W 87th St, Evergreen Park, Illinois 60805 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Lyons, IL (19 miles from Mokena, IL)
  • 2 days ago
  • Lyons, IL (19 miles from Mokena, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Glendale Heights, IL (24 miles from Mokena, IL)
  • 2 days ago
  • Glendale Heights, IL (24 miles from Mokena, IL)
  • 2 days ago

Handle inbound customer service calls, including call routing, taking orders/messages, providing quotes, and answering technical questions....

Associate Customer Care Representative

  • Lisle, IL (20 miles from Mokena, IL)
  • 3 days ago
  • Lisle, IL (20 miles from Mokena, IL)
  • 3 days ago

Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...

Remote Work

Customer Service Representative

  • Westmont, IL (18 miles from Mokena, IL)
  • 3 days ago
  • Westmont, IL (18 miles from Mokena, IL)
  • 3 days ago

We are looking for a new team member to join our team as Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....

Customer Service Representative - Bilingual

  • Burr Ridge, IL (14 miles from Mokena, IL)
  • 3 days ago
  • Burr Ridge, IL (14 miles from Mokena, IL)
  • 3 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Demographic Data for Mokena, IL

Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.


Local
National
25,512
999
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mokena, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mokena, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mokena, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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