Customer Service Jobs in Mokena, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Elmhurst, IL (24 miles from Mokena, IL)
- 1 day ago
- Elmhurst, IL (24 miles from Mokena, IL)
- 1 day ago
This application is for consideration for a variety of direct hire Customer Service and Operations opportunities with Walser Automotive Group. No prior automotive experience is required!...
Customer Service Representative - PT
- Forest View, IL (21 miles from Mokena, IL)
- 1 day ago
- Forest View, IL (21 miles from Mokena, IL)
- 1 day ago
service....
Distribution Customer Service Representative
- Joliet, IL (17 miles from Mokena, IL)
- 1 hour ago
- Joliet, IL (17 miles from Mokena, IL)
- 1 hour ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
Veterinary Client Service Representative
- Naperville, IL (20 miles from Mokena, IL)
- 4 hours ago
- Naperville, IL (20 miles from Mokena, IL)
- 4 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Lemont, IL (11 miles from Mokena, IL)
- 14 hours ago
- Lemont, IL (11 miles from Mokena, IL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- Shorewood, IL (17 miles from Mokena, IL)
- 1 day ago
- Shorewood, IL (17 miles from Mokena, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Cicero, IL (22 miles from Mokena, IL)
- 1 day ago
- Cicero, IL (22 miles from Mokena, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Joliet, IL (17 miles from Mokena, IL)
- 2 days ago
- Joliet, IL (17 miles from Mokena, IL)
- 2 days ago
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....
Customer Service Representative, PT
- Evergreen Park, IL (16 miles from Mokena, IL)
- 2 days ago
- Evergreen Park, IL (16 miles from Mokena, IL)
- 2 days ago
Store 4706740: 2635 W 87th St, Evergreen Park, Illinois 60805 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Lyons, IL (19 miles from Mokena, IL)
- 2 days ago
- Lyons, IL (19 miles from Mokena, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Glendale Heights, IL (24 miles from Mokena, IL)
- 2 days ago
- Glendale Heights, IL (24 miles from Mokena, IL)
- 2 days ago
Handle inbound customer service calls, including call routing, taking orders/messages, providing quotes, and answering technical questions....
Associate Customer Care Representative
- Lisle, IL (20 miles from Mokena, IL)
- 3 days ago
- Lisle, IL (20 miles from Mokena, IL)
- 3 days ago
Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...
Remote WorkCustomer Service Representative
- Westmont, IL (18 miles from Mokena, IL)
- 3 days ago
- Westmont, IL (18 miles from Mokena, IL)
- 3 days ago
We are looking for a new team member to join our team as Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....
Customer Service Representative - Bilingual
- Burr Ridge, IL (14 miles from Mokena, IL)
- 3 days ago
- Burr Ridge, IL (14 miles from Mokena, IL)
- 3 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mokena, IL
Highest Education Level
Customer Services in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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