Customer Service Jobs in Mokena, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Remote --- Customer Service Representative
- Oak Brook, IL (18 miles from Mokena, IL)
- 1 hour ago
- Oak Brook, IL (18 miles from Mokena, IL)
- 1 hour ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote Work- Merrionett pk, IL (14 miles from Mokena, IL)
- 1 hour ago
- Merrionett pk, IL (14 miles from Mokena, IL)
- 1 hour ago
A Client Service Representative position is a key customer service position within the company....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (18 miles from Mokena, IL)
- 2 hours ago
- Oak Brook, IL (18 miles from Mokena, IL)
- 2 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- Lyons, IL (19 miles from Mokena, IL)
- 17 hours ago
- Lyons, IL (19 miles from Mokena, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lyons, IL (19 miles from Mokena, IL)
- 17 hours ago
- Lyons, IL (19 miles from Mokena, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Representative
- Joliet, IL (17 miles from Mokena, IL)
- 1 day ago
- Joliet, IL (17 miles from Mokena, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Berwyn, IL (21 miles from Mokena, IL)
- 1 day ago
- Berwyn, IL (21 miles from Mokena, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLogistics Customer Service Representative
- Wilmington, IL (18 miles from Mokena, IL)
- 1 day ago
- Wilmington, IL (18 miles from Mokena, IL)
- 1 day ago
Staffmark is hiring a Logistics Customer Service Representative in Wilmington, IL. Keep reading to find out how to secure this for yourself....
Retail Customer Service Associate
- Willowbrook, IL (14 miles from Mokena, IL)
- 1 day ago
- Willowbrook, IL (14 miles from Mokena, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Bourbonnais, IL (23 miles from Mokena, IL)
- 1 day ago
- Bourbonnais, IL (23 miles from Mokena, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Blue Island, IL (13 miles from Mokena, IL)
- 2 days ago
- Blue Island, IL (13 miles from Mokena, IL)
- 2 days ago
by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....
Customer Service Representative
- Minooka, IL (21 miles from Mokena, IL)
- 3 days ago
- Minooka, IL (21 miles from Mokena, IL)
- 3 days ago
Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 3rd Shift
- Minooka, IL (21 miles from Mokena, IL)
- 3 days ago
- Minooka, IL (21 miles from Mokena, IL)
- 3 days ago
Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Downers Grove, IL (20 miles from Mokena, IL)
- 4 days ago
- Downers Grove, IL (20 miles from Mokena, IL)
- 4 days ago
The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...
Customer Service Representative
- Bellwood, IL (24 miles from Mokena, IL)
- 4 days ago
- Bellwood, IL (24 miles from Mokena, IL)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mokena, IL
Highest Education Level
Customer Services in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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