Customer Service Jobs in Midlothian, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Merrillville, IN (24 miles from Midlothian, IL)
- 7 hours ago
- Merrillville, IN (24 miles from Midlothian, IL)
- 7 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Orland Park, IL (5 miles from Midlothian, IL)
- 8 hours ago
- Orland Park, IL (5 miles from Midlothian, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicago, IL (18 miles from Midlothian, IL)
- 10 hours ago
- Chicago, IL (18 miles from Midlothian, IL)
- 10 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Naperville, IL (22 miles from Midlothian, IL)
- 10 hours ago
- Naperville, IL (22 miles from Midlothian, IL)
- 10 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
GC Retail Lead Customer Service Associate Store
- Chicago, IL (18 miles from Midlothian, IL)
- 16 hours ago
- Chicago, IL (18 miles from Midlothian, IL)
- 16 hours ago
A few special characteristics that make our Lead Customer Service Associates successful: Coaching: Able to provide effective coaching and guidance to others....
Dispensary Associate (Part-Time) - Be. (Blue Island)
- Blue Island, IL (3 miles from Midlothian, IL)
- 16 hours ago
- Blue Island, IL (3 miles from Midlothian, IL)
- 16 hours ago
service and people skills Experience working with electronic records preferred Ability to work independently, coordinate multiple tasks, prioritize work Excellent organizational skills, detail-oriented...
Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (15 miles from Midlothian, IL)
- 17 hours ago
- Monee, IL (15 miles from Midlothian, IL)
- 17 hours ago
Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people...
- Flossmoor, IL (7 miles from Midlothian, IL)
- 20 hours ago
- Flossmoor, IL (7 miles from Midlothian, IL)
- 20 hours ago
JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk....
Business Insurance Client Service Representative
- Chicago, IL (18 miles from Midlothian, IL)
- 21 hours ago
- Chicago, IL (18 miles from Midlothian, IL)
- 21 hours ago
Company: Marsh McLennan Agency Description: Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard...
Senior Customer Service Representative
- Hammond, IN (12 miles from Midlothian, IL)
- 1 day ago
- Hammond, IN (12 miles from Midlothian, IL)
- 1 day ago
As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....
Customer Service Associate - Temporary
- River Forest, IL (18 miles from Midlothian, IL)
- 1 day ago
- River Forest, IL (18 miles from Midlothian, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lombard, IL (22 miles from Midlothian, IL)
- 1 day ago
- Lombard, IL (22 miles from Midlothian, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oak Forest, IL (2 miles from Midlothian, IL)
- 1 day ago
- Oak Forest, IL (2 miles from Midlothian, IL)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Experienced Client Service Representative
- Chicago, IL (18 miles from Midlothian, IL)
- 1 day ago
- Chicago, IL (18 miles from Midlothian, IL)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Stone Park, IL (19 miles from Midlothian, IL)
- 2 days ago
- Stone Park, IL (19 miles from Midlothian, IL)
- 2 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Demographic Data for Midlothian, IL
Moving to Midlothian, IL? Find some basic demographic data about Midlothian, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Midlothian, IL
Highest Education Level
Customer Services in Midlothian, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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