Customer Service Jobs in Mettawa, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Deerfield, IL (4 miles from Mettawa, IL)
- 11 hours ago
- Deerfield, IL (4 miles from Mettawa, IL)
- 11 hours ago
-The customer service role is responsible for documenting service failures that impact the customer and the organization....
Customer Service Representative(s)
- Wheeling, IL (8 miles from Mettawa, IL)
- 15 hours ago
- Wheeling, IL (8 miles from Mettawa, IL)
- 15 hours ago
at Brentano, Inc. in Wheeling, Illinois, United States Job Description Brentano, Inc. in Wheeling, IL seeks Customer Service Representative(s)....
Customer Service Representative
- Hoffman Estates, IL (15 miles from Mettawa, IL)
- 16 hours ago
- Hoffman Estates, IL (15 miles from Mettawa, IL)
- 16 hours ago
Customer Service Representative Hoffman Estates, IL Type: Contract Category: Administrative Salary: 26.00 Per Hour Reference ID: 10044339 Shortcut: RRZg3V Job Title: Customer Service Representative...
- Wauconda, IL (13 miles from Mettawa, IL)
- 17 hours ago
- Wauconda, IL (13 miles from Mettawa, IL)
- 17 hours ago
Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service....
Customer Service Representative / Full Time With benefits
- Elk Grove Village, IL (16 miles from Mettawa, IL)
- 20 hours ago
- Elk Grove Village, IL (16 miles from Mettawa, IL)
- 20 hours ago
Groot is looking for a professional Customer Service Representative that cares about the safety of our drivers and the service provided to the community....
- Northlake, IL (22 miles from Mettawa, IL)
- 1 day ago
- Northlake, IL (22 miles from Mettawa, IL)
- 1 day ago
Overview: A Customer Service Associate creates a welcoming and fun atmosphere, puts smiles on peoples faces using world class customer service, and provides a Good, Clean, Fun car wash experience....
Customer Service Associate - Temporary
- Beach Park, IL (14 miles from Mettawa, IL)
- 1 day ago
- Beach Park, IL (14 miles from Mettawa, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Deerfield, IL (4 miles from Mettawa, IL)
- 1 day ago
- Deerfield, IL (4 miles from Mettawa, IL)
- 1 day ago
Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...
Customer Service Representative - 1st Shift
- Skokie, IL (15 miles from Mettawa, IL)
- 1 day ago
- Skokie, IL (15 miles from Mettawa, IL)
- 1 day ago
at Federal-Mogul Motorparts LLC in Skokie, Illinois, United States Job Description DRiV is one of the world's leading designer, manufacturers and marketers of automotive products for original...
- Maywood, IL (24 miles from Mettawa, IL)
- 1 day ago
- Maywood, IL (24 miles from Mettawa, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Northlake, IL (22 miles from Mettawa, IL)
- 2 days ago
- Northlake, IL (22 miles from Mettawa, IL)
- 2 days ago
Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...
Remote WorkCustomer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (16 miles from Mettawa, IL)
- 2 days ago
- Elk Grove Village, IL (16 miles from Mettawa, IL)
- 2 days ago
a highly responsive and unsurpassed level of customer service....
Remote WorkRetail Customer Experience Associate, Woodlands Mall - Full Time
- Skokie, IL (15 miles from Mettawa, IL)
- 2 days ago
- Skokie, IL (15 miles from Mettawa, IL)
- 2 days ago
Id : REQ_569570, Title : Retail Customer Experience Associate, Woodlands Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...920,...
Customer Service Representative
- Deerfield, IL (4 miles from Mettawa, IL)
- 3 days ago
- Deerfield, IL (4 miles from Mettawa, IL)
- 3 days ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkSpanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL (12 miles from Mettawa, IL)
- 3 days ago
- Des Plaines, IL (12 miles from Mettawa, IL)
- 3 days ago
Provide prompt, accurate, and friendly customer service....
Demographic Data for Mettawa, IL
Moving to Mettawa, IL? Find some basic demographic data about Mettawa, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mettawa, IL
Highest Education Level
Customer Services in Mettawa, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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