Customer Service Jobs in Mchenry, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Waukegan, IL (21 miles from Mchenry, IL)
- 1 day ago
- Waukegan, IL (21 miles from Mchenry, IL)
- 1 day ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Senior Inside Sales Team Manager
- Waukegan, IL (21 miles from Mchenry, IL)
- 1 day ago
- Waukegan, IL (21 miles from Mchenry, IL)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (21 miles from Mchenry, IL)
- 4 days ago
- Waukegan, IL (21 miles from Mchenry, IL)
- 4 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Business Development Representative- Field Sales (PA)
- Burlington, WI (19 miles from Mchenry, IL)
- 4 days ago
- Burlington, WI (19 miles from Mchenry, IL)
- 4 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Representative II
- Palatine, IL (20 miles from Mchenry, IL)
- 1 day ago
- Palatine, IL (20 miles from Mchenry, IL)
- 1 day ago
Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!...
Customer Service Representative
- Deerfield, IL (23 miles from Mchenry, IL)
- 3 days ago
- Deerfield, IL (23 miles from Mchenry, IL)
- 3 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative
- Gurnee, IL (16 miles from Mchenry, IL)
- 4 days ago
- Gurnee, IL (16 miles from Mchenry, IL)
- 4 days ago
Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Retail Customer Service Associate
- Lincolnshire, IL (21 miles from Mchenry, IL)
- 4 days ago
- Lincolnshire, IL (21 miles from Mchenry, IL)
- 4 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative, PT - Open Availability
- Lake Villa, IL (11 miles from Mchenry, IL)
- 4 days ago
- Lake Villa, IL (11 miles from Mchenry, IL)
- 4 days ago
Store 4706746: 31 S Milwaukee Ave (rt 83), Lake Villa, Illinois 60046 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, FT Open Availability
- Crystal Lake, IL (5 miles from Mchenry, IL)
- 4 days ago
- Crystal Lake, IL (5 miles from Mchenry, IL)
- 4 days ago
Store 4706725: 280 N Il Route 31, Crystal Lake, Illinois 60012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Waukegan, IL (21 miles from Mchenry, IL)
- 5 days ago
- Waukegan, IL (21 miles from Mchenry, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Private Client Services
- Schaumburg, IL (24 miles from Mchenry, IL)
- 5 days ago
- Schaumburg, IL (24 miles from Mchenry, IL)
- 5 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
- Carpentersville, IL (15 miles from Mchenry, IL)
- 5 days ago
- Carpentersville, IL (15 miles from Mchenry, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Overnights
- Rolling Meadows, IL (23 miles from Mchenry, IL)
- 5 days ago
- Rolling Meadows, IL (23 miles from Mchenry, IL)
- 5 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Genoa City, WI (13 miles from Mchenry, IL)
- 5 days ago
- Genoa City, WI (13 miles from Mchenry, IL)
- 5 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Demographic Data for Mchenry, IL
Moving to Mchenry, IL? Find some basic demographic data about Mchenry, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mchenry, IL
Highest Education Level
Customer Services in Mchenry, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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