Customer Service Jobs in Mchenry, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Customer Service Representative

  • Deerfield, IL (23 miles from Mchenry, IL)
  • 16 hours ago
  • Deerfield, IL (23 miles from Mchenry, IL)
  • 16 hours ago

Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....

Remote Work

Pharmacy Customer Service Associate

  • Gurnee, IL (16 miles from Mchenry, IL)
  • 1 day ago
  • Gurnee, IL (16 miles from Mchenry, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Gurnee, IL (16 miles from Mchenry, IL)
  • 1 day ago
  • Gurnee, IL (16 miles from Mchenry, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Powers Lake, WI (13 miles from Mchenry, IL)
  • 1 day ago
  • Powers Lake, WI (13 miles from Mchenry, IL)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Rolling Meadows, IL (23 miles from Mchenry, IL)
  • 1 day ago
  • Rolling Meadows, IL (23 miles from Mchenry, IL)
  • 1 day ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

  • Wilmot, WI (11 miles from Mchenry, IL)
  • 1 day ago
  • Wilmot, WI (11 miles from Mchenry, IL)
  • 1 day ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Vernon Hills, IL (17 miles from Mchenry, IL)
  • 1 day ago
  • Vernon Hills, IL (17 miles from Mchenry, IL)
  • 1 day ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...

Remote Customer Service Representative

  • Elgin, IL (23 miles from Mchenry, IL)
  • 1 day ago
  • Elgin, IL (23 miles from Mchenry, IL)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Elgin, IL (23 miles from Mchenry, IL)
  • 1 day ago
  • Elgin, IL (23 miles from Mchenry, IL)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Client Relations Associate

  • Lincolnshire, IL (21 miles from Mchenry, IL)
  • 1 day ago
  • Lincolnshire, IL (21 miles from Mchenry, IL)
  • 1 day ago

Under close supervision, the Client Relations Associate is responsible for responding to customer inquiries and processing customer orders. This position is also responsible for issuing return...

Customer Service Representative PT - Car Wash

  • Mundelein, IL (13 miles from Mchenry, IL)
  • 3 days ago
  • Mundelein, IL (13 miles from Mchenry, IL)
  • 3 days ago

service-oriented/excellent customer service skills Communicate effectively with customers, management associates, and maintenance personnel Ability to walk and stand on feet for long periods of time...

Customer Service Associate - Temporary

  • Zion, IL (21 miles from Mchenry, IL)
  • 3 days ago
  • Zion, IL (21 miles from Mchenry, IL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Waukegan, IL (21 miles from Mchenry, IL)
  • 3 days ago
  • Waukegan, IL (21 miles from Mchenry, IL)
  • 3 days ago

Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....

Customer Service Associate - FT

  • Huntley, IL (15 miles from Mchenry, IL)
  • 4 days ago
  • Huntley, IL (15 miles from Mchenry, IL)
  • 4 days ago

GENERAL POSITION RESPONSIBILITIES: Customer Service o Provides outstanding customer service to residents, owns the responsibilities of the position, and takes initiative in problem solving in a manner...

Senior Client Service Representative - Business Insurance - R_265787-6153

  • Schaumburg, IL (24 miles from Mchenry, IL)
  • 5 days ago
  • Schaumburg, IL (24 miles from Mchenry, IL)
  • 5 days ago

at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...

Demographic Data for Mchenry, IL

Moving to Mchenry, IL? Find some basic demographic data about Mchenry, IL below.

Local
National
56,503
1,377
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Mchenry, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mchenry, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mchenry, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »