Customer Service Jobs in Marissa, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fairview Heights, IL (23 miles from Marissa, IL)
- 11 days ago
- Fairview Heights, IL (23 miles from Marissa, IL)
- 11 days ago
Store 4701594: 301 Salem Pl, Fairview Heights, Illinois 62208 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Swansea, IL (15 miles from Marissa, IL)
- 20 days ago
- Swansea, IL (15 miles from Marissa, IL)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Belleville, IL (15 miles from Marissa, IL)
- 20 days ago
- Belleville, IL (15 miles from Marissa, IL)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Evenings
- Nashville, IL (17 miles from Marissa, IL)
- 24 days ago
- Nashville, IL (17 miles from Marissa, IL)
- 24 days ago
Store 4701354: 150 N Mill St, Nashville, Illinois 62263 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Mid Shift
- Nashville, IL (17 miles from Marissa, IL)
- 24 days ago
- Nashville, IL (17 miles from Marissa, IL)
- 24 days ago
Store 4701354: 150 N Mill St, Nashville, Illinois 62263 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Team Member
- Shiloh, IL (21 miles from Marissa, IL)
- 24 days ago
- Shiloh, IL (21 miles from Marissa, IL)
- 24 days ago
Store - Shiloh, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Assistance Representative - OFallon
- O Fallon, IL (21 miles from Marissa, IL)
- 25 days ago
- O Fallon, IL (21 miles from Marissa, IL)
- 25 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Retail Customer Service Specialist
- Fairview Heights, IL (23 miles from Marissa, IL)
- 26 days ago
- Fairview Heights, IL (23 miles from Marissa, IL)
- 26 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative, Evenings/Overnights
- Belleville, IL (15 miles from Marissa, IL)
- 27 days ago
- Belleville, IL (15 miles from Marissa, IL)
- 27 days ago
Store 4701591: 3801 N Belt W, Belleville, Illinois 62226 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Waterloo, IL (22 miles from Marissa, IL)
- 30+ days ago
- Waterloo, IL (22 miles from Marissa, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Days
- O Fallon, IL (21 miles from Marissa, IL)
- 30+ days ago
- O Fallon, IL (21 miles from Marissa, IL)
- 30+ days ago
Store 4701595: 826 W Highway 50, O Fallon, Illinois 62269 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, FT 2nd Shift
- Millstadt, IL (21 miles from Marissa, IL)
- 30+ days ago
- Millstadt, IL (21 miles from Marissa, IL)
- 30+ days ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Part-time PRN
- Belleville, IL (15 miles from Marissa, IL)
- 45+ days ago
- Belleville, IL (15 miles from Marissa, IL)
- 45+ days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Representative, PT Overnights
- Millstadt, IL (21 miles from Marissa, IL)
- 45+ days ago
- Millstadt, IL (21 miles from Marissa, IL)
- 45+ days ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Open Availability
- Millstadt, IL (21 miles from Marissa, IL)
- 45+ days ago
- Millstadt, IL (21 miles from Marissa, IL)
- 45+ days ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Marissa, IL
Moving to Marissa, IL? Find some basic demographic data about Marissa, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Marissa, IL
Highest Education Level
Customer Services in Marissa, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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