Customer Service Jobs in Madison, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Saint Louis, MO (3 miles from Madison, IL)
- 5 hours ago
- Saint Louis, MO (3 miles from Madison, IL)
- 5 hours ago
Experience in customer service, retail, or sales preferred....
- North County, MO (5 miles from Madison, IL)
- 8 hours ago
- North County, MO (5 miles from Madison, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Peters, MO (21 miles from Madison, IL)
- 8 hours ago
- Saint Peters, MO (21 miles from Madison, IL)
- 8 hours ago
is seeking talent to join its growing Customer Service team....
Retail Customer Service Team Member
- Edwardsville, IL (16 miles from Madison, IL)
- 1 day ago
- Edwardsville, IL (16 miles from Madison, IL)
- 1 day ago
Store - ST.L-EDWARDSVILLE, IL Deliver friendly customer service, help customers shop our store, and find what theyre looking for....
Customer Service Representative
- Saint Louis, MO (3 miles from Madison, IL)
- 1 day ago
- Saint Louis, MO (3 miles from Madison, IL)
- 1 day ago
The Role Performs other miscellaneous duties in the Customer Service section not specifically mentioned above....
Customer Service Representative
- Saint Louis, MO (3 miles from Madison, IL)
- 2 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 2 days ago
Kforce has a client in Saint Louis, MO that is seeking a Customer Service Representative....
Customer Service Representative II (Promotional Only)
- Saint Louis, MO (3 miles from Madison, IL)
- 3 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 3 days ago
service is the primary responsibility....
Pharmacy Customer Service Associate
- Hazelwood, MO (15 miles from Madison, IL)
- 3 days ago
- Hazelwood, MO (15 miles from Madison, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Maryland Heights, MO (16 miles from Madison, IL)
- 4 days ago
- Maryland Heights, MO (16 miles from Madison, IL)
- 4 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative Part Time Overnight
- Saint Charles, MO (20 miles from Madison, IL)
- 4 days ago
- Saint Charles, MO (20 miles from Madison, IL)
- 4 days ago
Store 4701642: 2702 Droste Rd, St Charles, Missouri 63301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Insurance Customer Service Representative (experience preferred)
- Saint Louis, MO (3 miles from Madison, IL)
- 4 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 4 days ago
Customer Service professional to join our growing team....
Retail Customer Service Representative/Cashier
- Brentwood, MO (11 miles from Madison, IL)
- 5 days ago
- Brentwood, MO (11 miles from Madison, IL)
- 5 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Remote --- Customer Service Representative
- Saint Louis, MO (3 miles from Madison, IL)
- 5 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 5 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Florissant, MO (15 miles from Madison, IL)
- 5 days ago
- Florissant, MO (15 miles from Madison, IL)
- 5 days ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
Pharmacy Customer Service Associate
- Saint Louis, MO (3 miles from Madison, IL)
- 5 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Madison, IL
Moving to Madison, IL? Find some basic demographic data about Madison, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Madison, IL
Highest Education Level
Customer Services in Madison, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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