Customer Service Jobs in Mackinaw, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Customer Service Associate

  • Pekin, IL (14 miles from Mackinaw, IL)
  • 2 hours ago
  • Pekin, IL (14 miles from Mackinaw, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Morton, IL (7 miles from Mackinaw, IL)
  • 3 days ago
  • Morton, IL (7 miles from Mackinaw, IL)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Peoria, IL (17 miles from Mackinaw, IL)
  • 3 days ago
  • Peoria, IL (17 miles from Mackinaw, IL)
  • 3 days ago

Store 4700136: 7815 N University, Peoria, Illinois 61614 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Virtual Customer Experience Associate

  • Peoria, IL (17 miles from Mackinaw, IL)
  • 3 days ago
  • Peoria, IL (17 miles from Mackinaw, IL)
  • 3 days ago

Provide Ongoing Customer Service : Answer inquiries, assist with policy changes, and support clients with claims processing....

Remote Work

Retail Customer Service Associate

  • Normal, IL (21 miles from Mackinaw, IL)
  • 4 days ago
  • Normal, IL (21 miles from Mackinaw, IL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2151 Shepard Rd, Normal, IL 61761...

Retail Customer Service Cashier

  • Normal, IL (21 miles from Mackinaw, IL)
  • 7 days ago
  • Normal, IL (21 miles from Mackinaw, IL)
  • 7 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Electrical Supply - Customer Service Representative

  • Peoria, IL (17 miles from Mackinaw, IL)
  • 10 days ago
  • Peoria, IL (17 miles from Mackinaw, IL)
  • 10 days ago

What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....

Client Service Representative

  • Bloomington, IL (18 miles from Mackinaw, IL)
  • 11 days ago
  • Bloomington, IL (18 miles from Mackinaw, IL)
  • 11 days ago

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...

Customer Service Representative RiverPlex

  • Peoria, IL (17 miles from Mackinaw, IL)
  • 15 days ago
  • Peoria, IL (17 miles from Mackinaw, IL)
  • 15 days ago

Experience : Strong customer service skills/experience required. Knowledge and Ability : Ability to perform basic computer functions....

Customer Service Representative

  • Peoria, IL (17 miles from Mackinaw, IL)
  • 15 days ago
  • Peoria, IL (17 miles from Mackinaw, IL)
  • 15 days ago

Help at Home is hiring!** **We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per...

Customer Service Representative

  • Pekin, IL (14 miles from Mackinaw, IL)
  • 18 days ago
  • Pekin, IL (14 miles from Mackinaw, IL)
  • 18 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Bloomington, IL (18 miles from Mackinaw, IL)
  • 20 days ago
  • Bloomington, IL (18 miles from Mackinaw, IL)
  • 20 days ago

Are you looking for a temp-to-hire opportunity where you can apply your collections and customer service skills in the medical supply industry?...

Customer Service Representative, PT Open Availability

  • Bloomington, IL (18 miles from Mackinaw, IL)
  • 24 days ago
  • Bloomington, IL (18 miles from Mackinaw, IL)
  • 24 days ago

Store 4701407: 2412 S Main St, Bloomington, Illinois 61704 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Peoria, IL (17 miles from Mackinaw, IL)
  • 26 days ago
  • Peoria, IL (17 miles from Mackinaw, IL)
  • 26 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer Care Representative

  • Bloomington, IL (18 miles from Mackinaw, IL)
  • 27 days ago
  • Bloomington, IL (18 miles from Mackinaw, IL)
  • 27 days ago

A Customer Service Representative is responsible for engaging with customers on behalf of the company....

Demographic Data for Mackinaw, IL

Moving to Mackinaw, IL? Find some basic demographic data about Mackinaw, IL below.


Local
National
4,422
72
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mackinaw, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mackinaw, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mackinaw, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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