Customer Service Jobs in Mackinaw, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Pekin, IL (14 miles from Mackinaw, IL)
- 2 hours ago
- Pekin, IL (14 miles from Mackinaw, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Morton, IL (7 miles from Mackinaw, IL)
- 3 days ago
- Morton, IL (7 miles from Mackinaw, IL)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Peoria, IL (17 miles from Mackinaw, IL)
- 3 days ago
- Peoria, IL (17 miles from Mackinaw, IL)
- 3 days ago
Store 4700136: 7815 N University, Peoria, Illinois 61614 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Virtual Customer Experience Associate
- Peoria, IL (17 miles from Mackinaw, IL)
- 3 days ago
- Peoria, IL (17 miles from Mackinaw, IL)
- 3 days ago
Provide Ongoing Customer Service : Answer inquiries, assist with policy changes, and support clients with claims processing....
Remote WorkRetail Customer Service Associate
- Normal, IL (21 miles from Mackinaw, IL)
- 4 days ago
- Normal, IL (21 miles from Mackinaw, IL)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2151 Shepard Rd, Normal, IL 61761...
Retail Customer Service Cashier
- Normal, IL (21 miles from Mackinaw, IL)
- 7 days ago
- Normal, IL (21 miles from Mackinaw, IL)
- 7 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Electrical Supply - Customer Service Representative
- Peoria, IL (17 miles from Mackinaw, IL)
- 10 days ago
- Peoria, IL (17 miles from Mackinaw, IL)
- 10 days ago
What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....
- Bloomington, IL (18 miles from Mackinaw, IL)
- 11 days ago
- Bloomington, IL (18 miles from Mackinaw, IL)
- 11 days ago
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...
Customer Service Representative RiverPlex
- Peoria, IL (17 miles from Mackinaw, IL)
- 15 days ago
- Peoria, IL (17 miles from Mackinaw, IL)
- 15 days ago
Experience : Strong customer service skills/experience required. Knowledge and Ability : Ability to perform basic computer functions....
Customer Service Representative
- Peoria, IL (17 miles from Mackinaw, IL)
- 15 days ago
- Peoria, IL (17 miles from Mackinaw, IL)
- 15 days ago
Help at Home is hiring!** **We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per...
Customer Service Representative
- Pekin, IL (14 miles from Mackinaw, IL)
- 18 days ago
- Pekin, IL (14 miles from Mackinaw, IL)
- 18 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Bloomington, IL (18 miles from Mackinaw, IL)
- 20 days ago
- Bloomington, IL (18 miles from Mackinaw, IL)
- 20 days ago
Are you looking for a temp-to-hire opportunity where you can apply your collections and customer service skills in the medical supply industry?...
Customer Service Representative, PT Open Availability
- Bloomington, IL (18 miles from Mackinaw, IL)
- 24 days ago
- Bloomington, IL (18 miles from Mackinaw, IL)
- 24 days ago
Store 4701407: 2412 S Main St, Bloomington, Illinois 61704 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Peoria, IL (17 miles from Mackinaw, IL)
- 26 days ago
- Peoria, IL (17 miles from Mackinaw, IL)
- 26 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
- Bloomington, IL (18 miles from Mackinaw, IL)
- 27 days ago
- Bloomington, IL (18 miles from Mackinaw, IL)
- 27 days ago
A Customer Service Representative is responsible for engaging with customers on behalf of the company....
Demographic Data for Mackinaw, IL
Moving to Mackinaw, IL? Find some basic demographic data about Mackinaw, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mackinaw, IL
Highest Education Level
Customer Services in Mackinaw, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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