Customer Service Jobs in Machesney Park, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Loves Park, IL (2 miles from Machesney Park, IL)
- 1 day ago
- Loves Park, IL (2 miles from Machesney Park, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Rockford, IL (6 miles from Machesney Park, IL)
- 1 day ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Spanish Bilingual Remote Customer Service Representative
- Harvard, IL (21 miles from Machesney Park, IL)
- 6 days ago
- Harvard, IL (21 miles from Machesney Park, IL)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Beloit, WI (14 miles from Machesney Park, IL)
- 7 days ago
- Beloit, WI (14 miles from Machesney Park, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/23101/track.gif&z=8&s=RTL&ih_t=6%2F11%2F2025+3%3A26%3A18+PM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Walworth, WI (24 miles from Machesney Park, IL)
- 8 days ago
- Walworth, WI (24 miles from Machesney Park, IL)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Brodhead
- Brodhead, WI (23 miles from Machesney Park, IL)
- 12 days ago
- Brodhead, WI (23 miles from Machesney Park, IL)
- 12 days ago
The Bank of New Glarus and Sugar River Bank Branches (BNG), an independent bank providing financial guidance and solutions, is seeking aFull-Time Customer Service Representative to add to our team at...
Customer Service Representative
- Rockford, IL (6 miles from Machesney Park, IL)
- 14 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 14 days ago
We are looking for a Customer Service Representative to join the team in Rockford, IL!...
Customer Service Representative, Full or Part Time
- Byron, IL (20 miles from Machesney Park, IL)
- 15 days ago
- Byron, IL (20 miles from Machesney Park, IL)
- 15 days ago
you to join our team as a Customer Service Representative....
Customer Service Representative
- Rockford, IL (6 miles from Machesney Park, IL)
- 20 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 20 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7151 Walton St, Rockford, IL 61108...
Customer Service Representative
- Loves Park, IL (2 miles from Machesney Park, IL)
- 30+ days ago
- Loves Park, IL (2 miles from Machesney Park, IL)
- 30+ days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Call Center Customer Service Representative
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
EDUCATION/TRAINING: Previous receptionist or customer service experience preferred. Bilingual (English/Spanish) preferred. Medical terminology preferred. Minimum 35 words per minute typing....
Customer Service Representative, Overnights
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
Store 4701474: 2301 S Perryville Rd, Rockford, Illinois 61016 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Byron, IL (20 miles from Machesney Park, IL)
- 30+ days ago
- Byron, IL (20 miles from Machesney Park, IL)
- 30+ days ago
Store 4701417: 127 W Blackhawk Dr, Byron, Illinois 61010 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Remote Customer Service Representative
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Machesney Park, IL
Moving to Machesney Park, IL? Find some basic demographic data about Machesney Park, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Machesney Park, IL
Highest Education Level
Customer Services in Machesney Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »