Customer Service Jobs in Lovejoy, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 125 Jobs

Retail Customer Service Associate

  • Saint Louis, MO (1 mile from Lovejoy, IL)
  • 4 hours ago
  • Saint Louis, MO (1 mile from Lovejoy, IL)
  • 4 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...

Retail Customer Service Associate

  • Florissant, MO (15 miles from Lovejoy, IL)
  • 1 day ago
  • Florissant, MO (15 miles from Lovejoy, IL)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Ellisville, MO (21 miles from Lovejoy, IL)
  • 1 day ago
  • Ellisville, MO (21 miles from Lovejoy, IL)
  • 1 day ago

Eaton's Bussmann division is currently seeking a Customer Service Representative to join the team. This hybrid role will be based at our Ellisville, MO location....

Customer Service Representative

  • Saint Peters, MO (20 miles from Lovejoy, IL)
  • 2 days ago
  • Saint Peters, MO (20 miles from Lovejoy, IL)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate (Mail, Shipping, Receiving)

  • Saint Louis, MO (1 mile from Lovejoy, IL)
  • 2 days ago
  • Saint Louis, MO (1 mile from Lovejoy, IL)
  • 2 days ago

Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....

Customer Service Representative I - OFMD Washington University in St. Louis

  • Saint Louis, MO (1 mile from Lovejoy, IL)
  • 2 days ago
  • Saint Louis, MO (1 mile from Lovejoy, IL)
  • 2 days ago

Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries...

Customer Service Representative

  • Bridgeton, MO (15 miles from Lovejoy, IL)
  • 3 days ago
  • Bridgeton, MO (15 miles from Lovejoy, IL)
  • 3 days ago

Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....

Rainstorm Car Wash Customer Service Representative

  • Belleville, IL (16 miles from Lovejoy, IL)
  • 3 days ago
  • Belleville, IL (16 miles from Lovejoy, IL)
  • 3 days ago

EXPERIENCE: Customer service and some sales experience preferred....

Customer Service Associate

  • Cahokia, IL (5 miles from Lovejoy, IL)
  • 3 days ago
  • Cahokia, IL (5 miles from Lovejoy, IL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ferguson, MO (9 miles from Lovejoy, IL)
  • 3 days ago
  • Ferguson, MO (9 miles from Lovejoy, IL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Glen Carbon, IL (13 miles from Lovejoy, IL)
  • 3 days ago
  • Glen Carbon, IL (13 miles from Lovejoy, IL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Sauget, IL (2 miles from Lovejoy, IL)
  • 3 days ago
  • Sauget, IL (2 miles from Lovejoy, IL)
  • 3 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Creve Coeur, MO (15 miles from Lovejoy, IL)
  • 3 days ago
  • Creve Coeur, MO (15 miles from Lovejoy, IL)
  • 3 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Mortgage Customer Service Representative

  • Saint Louis, MO (1 mile from Lovejoy, IL)
  • 3 days ago
  • Saint Louis, MO (1 mile from Lovejoy, IL)
  • 3 days ago

TEKsystems is looking to hire fully onsite MORTGAGE Customer Service Reps for a large mortgage company out of STL!...

Customer Service Associate

  • Columbia, IL (14 miles from Lovejoy, IL)
  • 4 days ago
  • Columbia, IL (14 miles from Lovejoy, IL)
  • 4 days ago

Providing quality customer service is at the core of our teams goals....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Lovejoy, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lovejoy, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lovejoy, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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