Customer Service Jobs in Lombard, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Inside Sales-Reactivation Specialist
- Naperville, IL (9 miles from Lombard, IL)
- 6 days ago
- Naperville, IL (9 miles from Lombard, IL)
- 6 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative
- Naperville, IL (9 miles from Lombard, IL)
- 2 days ago
- Naperville, IL (9 miles from Lombard, IL)
- 2 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Pharmacy Customer Service Associate
- Aurora, IL (14 miles from Lombard, IL)
- moments ago
- Aurora, IL (14 miles from Lombard, IL)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service & Retail Front Desk Associate - Store#67 - 1010 75th St
- Downers Grove, IL (4 miles from Lombard, IL)
- 1 hour ago
- Downers Grove, IL (4 miles from Lombard, IL)
- 1 hour ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Part Time Client Service Representative - 20hrs per week
- Hickory Hills, IL (14 miles from Lombard, IL)
- 1 hour ago
- Hickory Hills, IL (14 miles from Lombard, IL)
- 1 hour ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative - West Chicago IL or Fredericksburg VA
- West Chicago, IL (9 miles from Lombard, IL)
- 2 hours ago
- West Chicago, IL (9 miles from Lombard, IL)
- 2 hours ago
Service and Logistics Specialist!...
Customer Service Representative
- Schiller Park, IL (7 miles from Lombard, IL)
- 2 hours ago
- Schiller Park, IL (7 miles from Lombard, IL)
- 2 hours ago
The Customer Service Associate is a full-time, office-based position. In this role, you are Murat's first point of customer contact and will be a critical member supporting customer needs....
- Orland Park, IL (20 miles from Lombard, IL)
- 2 hours ago
- Orland Park, IL (20 miles from Lombard, IL)
- 2 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Rolling Meadows, IL (13 miles from Lombard, IL)
- 3 hours ago
- Rolling Meadows, IL (13 miles from Lombard, IL)
- 3 hours ago
Outstanding phone and in-person customer service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress....
Retail Customer Service Cashier
- Elk Grove Village, IL (9 miles from Lombard, IL)
- 14 hours ago
- Elk Grove Village, IL (9 miles from Lombard, IL)
- 14 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Elmwood Park, IL (11 miles from Lombard, IL)
- 14 hours ago
- Elmwood Park, IL (11 miles from Lombard, IL)
- 14 hours ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Customer Service Representative
- Rolling Meadows, IL (13 miles from Lombard, IL)
- 15 hours ago
- Rolling Meadows, IL (13 miles from Lombard, IL)
- 15 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Chicago, IL (18 miles from Lombard, IL)
- 15 hours ago
- Chicago, IL (18 miles from Lombard, IL)
- 15 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Itasca, IL (6 miles from Lombard, IL)
- 17 hours ago
- Itasca, IL (6 miles from Lombard, IL)
- 17 hours ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Part Time Customer Service Associate
- Evanston, IL (20 miles from Lombard, IL)
- 21 hours ago
- Evanston, IL (20 miles from Lombard, IL)
- 21 hours ago
service or technical support role, preferably in a technology-related industry. * Basic experience in networking functions including IP addresses and DNS, print servers * 1-2 Years customer service...
Demographic Data for Lombard, IL
Moving to Lombard, IL? Find some basic demographic data about Lombard, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lombard, IL
Highest Education Level
Customer Services in Lombard, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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