Customer Service Jobs in Lockport, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Flossmoor, IL (20 miles from Lockport, IL)
- moments ago
- Flossmoor, IL (20 miles from Lockport, IL)
- moments ago
JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk....
Customer Service Associate - Temporary
- River Forest, IL (23 miles from Lockport, IL)
- 11 hours ago
- River Forest, IL (23 miles from Lockport, IL)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lombard, IL (18 miles from Lockport, IL)
- 11 hours ago
- Lombard, IL (18 miles from Lockport, IL)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oak Forest, IL (15 miles from Lockport, IL)
- 14 hours ago
- Oak Forest, IL (15 miles from Lockport, IL)
- 14 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Warehouse Customer Service Representative
- Wilmington, IL (21 miles from Lockport, IL)
- 20 hours ago
- Wilmington, IL (21 miles from Lockport, IL)
- 20 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
- Northlake, IL (22 miles from Lockport, IL)
- 21 hours ago
- Northlake, IL (22 miles from Lockport, IL)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Stone Park, IL (22 miles from Lockport, IL)
- 1 day ago
- Stone Park, IL (22 miles from Lockport, IL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
- Aurora, IL (15 miles from Lockport, IL)
- 1 day ago
- Aurora, IL (15 miles from Lockport, IL)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: checking clients in and out and answering telephones....
Customer Service Representative
- Woodridge, IL (8 miles from Lockport, IL)
- 2 days ago
- Woodridge, IL (8 miles from Lockport, IL)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
- Bolingbrook, IL (5 miles from Lockport, IL)
- 2 days ago
- Bolingbrook, IL (5 miles from Lockport, IL)
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Remote --- Customer Service Representative
- Oak Brook, IL (14 miles from Lockport, IL)
- 3 days ago
- Oak Brook, IL (14 miles from Lockport, IL)
- 3 days ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative - Open Availability
- Berwyn, IL (20 miles from Lockport, IL)
- 4 days ago
- Berwyn, IL (20 miles from Lockport, IL)
- 4 days ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Representative/Cashier
- Westmont, IL (13 miles from Lockport, IL)
- 4 days ago
- Westmont, IL (13 miles from Lockport, IL)
- 4 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative (Hybrid)
- Itasca, IL (24 miles from Lockport, IL)
- 4 days ago
- Itasca, IL (24 miles from Lockport, IL)
- 4 days ago
Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...
Customer Service Representative II
- Bloomingdale, IL (23 miles from Lockport, IL)
- 4 days ago
- Bloomingdale, IL (23 miles from Lockport, IL)
- 4 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Demographic Data for Lockport, IL
Moving to Lockport, IL? Find some basic demographic data about Lockport, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lockport, IL
Highest Education Level
Customer Services in Lockport, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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