Customer Service Jobs in Lincolnwood, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 194 Jobs

Customer Service Representative

Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...

Customer Service Representative

  • Downers Grove, IL (19 miles from Lincolnwood, IL)
  • 10 days ago
  • Downers Grove, IL (19 miles from Lincolnwood, IL)
  • 10 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Retail Customer Service Associate

  • Countryside, IL (16 miles from Lincolnwood, IL)
  • 1 hour ago
  • Countryside, IL (16 miles from Lincolnwood, IL)
  • 1 hour ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Agent Part Time

  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 1 hour ago
  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 1 hour ago

American Airlines is seeking Part Time Customer Service Agent at the Chicago O'Hare International Airport....

Retail Customer Service Specialist

  • Arlington Heights, IL (13 miles from Lincolnwood, IL)
  • 12 hours ago
  • Arlington Heights, IL (13 miles from Lincolnwood, IL)
  • 12 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

100% Remote P&C Customer Service Representative

  • Hometown, IL (18 miles from Lincolnwood, IL)
  • 12 hours ago
  • Hometown, IL (18 miles from Lincolnwood, IL)
  • 12 hours ago

Job Description: 100% remote position - including training Pay Rate: $20/hr Training schedule: M-F 9:00am - 5:30pm EST - for two weeks, plus 1 week of nesting. Will not be able to miss...

Remote Work

Customer Service Representative

  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 14 hours ago
  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 14 hours ago

Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program up to $10,000* in bonuses per year! Help at Home is the nations leading...

Customer Service Representative - Great Base Pay PLUS Commission

  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 15 hours ago
  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 15 hours ago

As a Customer Service Representative, you will be the first point of contact for our valued clients seeking auto insurance quotes and assistance....

Customer Service Representative - Associate, Nights

  • Burr Ridge, IL (19 miles from Lincolnwood, IL)
  • 16 hours ago
  • Burr Ridge, IL (19 miles from Lincolnwood, IL)
  • 16 hours ago

As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....

Customer Service Agent to ensure the management, coordination and completion of SIP orders for our Telecom client

  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 21 hours ago
  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 21 hours ago

Customer Service Agent to ensure the management, coordination andpletion of SIP orders for our Tel client Job Type: Contract Positions to fill: 1 Start Date: Jul 21, 2025 Job End Date: Jul 20, 2026...

Pharmacy Customer Service Associate

  • Lincolnshire, IL (15 miles from Lincolnwood, IL)
  • 23 hours ago
  • Lincolnshire, IL (15 miles from Lincolnwood, IL)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-PT (Logan Square)

  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 1 day ago
  • Chicago, IL (8 miles from Lincolnwood, IL)
  • 1 day ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Savers / Value Village Careers - Customer Service Associate

  • Hoffman Estates, IL (23 miles from Lincolnwood, IL)
  • 1 day ago
  • Hoffman Estates, IL (23 miles from Lincolnwood, IL)
  • 1 day ago

Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...

Customer Service Associate Job Glen Ellyn, IL

  • Glen Ellyn, IL (18 miles from Lincolnwood, IL)
  • 1 day ago
  • Glen Ellyn, IL (18 miles from Lincolnwood, IL)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Customer Service Associate - Temporary

  • Calumet Park, IL (22 miles from Lincolnwood, IL)
  • 1 day ago
  • Calumet Park, IL (22 miles from Lincolnwood, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Lincolnwood, IL

Moving to Lincolnwood, IL? Find some basic demographic data about Lincolnwood, IL below.

Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
customer service
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Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Lincolnwood, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lincolnwood, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lincolnwood, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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