Customer Service Jobs in Leland Grove, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate-PT (Horizon Dr)
- Southern View, IL (3 miles from Leland Grove, IL)
- 20 hours ago
- Southern View, IL (3 miles from Leland Grove, IL)
- 20 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative - Work From Home (Mount Prospect, IL)
- Springfield, IL (2 miles from Leland Grove, IL)
- 2 days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 2 days ago
**Required Qualifications** -Valid Illinois Pharmacy Technician License -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkBilingual Spanish Customer Service Representative - Remote
- Springfield, IL (2 miles from Leland Grove, IL)
- 6 days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkRetail Customer Service Associate
- Springfield, IL (2 miles from Leland Grove, IL)
- 12 days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Dispensary Associate-PT (Adams St)
- Springfield, IL (2 miles from Leland Grove, IL)
- 13 days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 13 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative, Overnights
- Springfield, IL (2 miles from Leland Grove, IL)
- 18 days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 18 days ago
Store 4701303: 2120 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative I
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
Diploma or GED and Minimum 1 year Retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....
Pharmacy Customer Service Associate
- Chatham, IL (7 miles from Leland Grove, IL)
- 30+ days ago
- Chatham, IL (7 miles from Leland Grove, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Representative, 2nd Shift
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
Store 4701422: 2700 Stevenson Dr, Springfield, Illinois 62703 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Open Availability
- Chatham, IL (7 miles from Leland Grove, IL)
- 30+ days ago
- Chatham, IL (7 miles from Leland Grove, IL)
- 30+ days ago
Store 4701428: 11 Plummer Blvd, Chatham, Illinois 62629 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Divernon, IL (14 miles from Leland Grove, IL)
- 30+ days ago
- Divernon, IL (14 miles from Leland Grove, IL)
- 30+ days ago
Store 4701398: 329 W State Rte 104, Divernon, Illinois 62530 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Beef Monitoring Customer Success Representative (Upper Midwest)
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...
Customer Service Representative - Cigna Healthcare - Remote
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
Customer Service Representative - Cigna Healthcare - Remote Company: The Cigna Group Location: Springfield, IL Date Posted: 5/20/25, 5:39 AM SUMMARY Customer Service Representative - Remote PROCLAIM...
Remote WorkCustomer Service Representative, PT Overnights
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 30+ days ago
Store 4701422: 2700 Stevenson Dr, Springfield, Illinois 62703 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Leland Grove, IL
Moving to Leland Grove, IL? Find some basic demographic data about Leland Grove, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Leland Grove, IL
Highest Education Level
Customer Services in Leland Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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