Customer Service Jobs in Lebanon, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Service Associate - Temporary

  • Jennings, MO (24 miles from Lebanon, IL)
  • 7 hours ago
  • Jennings, MO (24 miles from Lebanon, IL)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Edwardsville, IL (17 miles from Lebanon, IL)
  • 7 hours ago
  • Edwardsville, IL (17 miles from Lebanon, IL)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-PT (Collinsville)

  • Collinsville, IL (9 miles from Lebanon, IL)
  • 1 day ago
  • Collinsville, IL (9 miles from Lebanon, IL)
  • 1 day ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • Glen Carbon, IL (12 miles from Lebanon, IL)
  • 4 days ago
  • Glen Carbon, IL (12 miles from Lebanon, IL)
  • 4 days ago

Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Care Representative (CCR)

  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 4 days ago
  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 4 days ago

Establish partnerships and ongoing relationships with small business owners and leasing managers by developing leads (phone; visits and internet) Provide prompt, accurate and friendly customer service...

Customer Service Representative - 4616678008

  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 4 days ago
  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 4 days ago

Overhead Door Company of St Louis, a DH Pace Company, Inc. is seeking to hire a Customer Service Representative in St. Louis, MO!...

Customer Service Representative

  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 4 days ago
  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 4 days ago

Benefits: 401(k) 401(k) matching Health insurance Paid time off Vision insurance The Customer Service Representative is an important first point of contact for our customers and partners....

Customer Service Representative

  • Troy, IL (6 miles from Lebanon, IL)
  • 4 days ago
  • Troy, IL (6 miles from Lebanon, IL)
  • 4 days ago

Store 4701359: 536 Edwardsville Rd, Troy, Illinois 62294 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 5 days ago
  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 5 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Pharmacy Customer Service Associate

  • Collinsville, IL (9 miles from Lebanon, IL)
  • 6 days ago
  • Collinsville, IL (9 miles from Lebanon, IL)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 12 days ago
  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 12 days ago

Our client, a Fortune 500 financial institution, is hiring a Customer Service Specialist in St. Louis....

Customer Service Representative, Part Time

  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 13 days ago
  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 13 days ago

Store 4701611: 1940 Union Rd, St Louis, Missouri 63125 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • East Alton, IL (20 miles from Lebanon, IL)
  • 13 days ago
  • East Alton, IL (20 miles from Lebanon, IL)
  • 13 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Accounts Advisor

  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 14 days ago
  • Saint Louis, MO (19 miles from Lebanon, IL)
  • 14 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative, Afternoons

  • Maryville, IL (10 miles from Lebanon, IL)
  • 14 days ago
  • Maryville, IL (10 miles from Lebanon, IL)
  • 14 days ago

Store 4701459: 6559 State Rte 162, Maryville, Illinois 62062 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Lebanon, IL

Moving to Lebanon, IL? Find some basic demographic data about Lebanon, IL below.


Local
National
6,503
121
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lebanon, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lebanon, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lebanon, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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