Customer Service Jobs in Lake Villa, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative - Water Quality
- Deerfield, IL (18 miles from Lake Villa, IL)
- 3 hours ago
- Deerfield, IL (18 miles from Lake Villa, IL)
- 3 hours ago
Qualifications What You Bring to the Table: High school diploma or equivalent At least 2 years of experience in a fast-paced contact center or customer service environment Minimum of 6 months experience...
Remote WorkCustomer Service Representative
- Palatine, IL (20 miles from Lake Villa, IL)
- 13 hours ago
- Palatine, IL (20 miles from Lake Villa, IL)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Consumer Phones
- McHenry, IL (11 miles from Lake Villa, IL)
- 21 hours ago
- McHenry, IL (11 miles from Lake Villa, IL)
- 21 hours ago
Education and Critical Skills/Experience - Temporary Customer Service Representative Minimum one year experience as a Customer Service Representative, in a Call Center environment preferred; measured...
Remote Customer Service Representative
- Waukegan, IL (11 miles from Lake Villa, IL)
- 2 days ago
- Waukegan, IL (11 miles from Lake Villa, IL)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative II
- Deerfield, IL (18 miles from Lake Villa, IL)
- 2 days ago
- Deerfield, IL (18 miles from Lake Villa, IL)
- 2 days ago
-The customer service role is responsible for documenting service failures that impact the customer and the organization....
Customer Service Representative(s)
- Wheeling, IL (20 miles from Lake Villa, IL)
- 2 days ago
- Wheeling, IL (20 miles from Lake Villa, IL)
- 2 days ago
at Brentano, Inc. in Wheeling, Illinois, United States Job Description Brentano, Inc. in Wheeling, IL seeks Customer Service Representative(s)....
Customer Service Representative
- Hoffman Estates, IL (17 miles from Lake Villa, IL)
- 2 days ago
- Hoffman Estates, IL (17 miles from Lake Villa, IL)
- 2 days ago
Customer Service Representative Hoffman Estates, IL Type: Contract Category: Administrative Salary: 26.00 Per Hour Reference ID: 10044339 Shortcut: RRZg3V Job Title: Customer Service Representative...
- Wauconda, IL (9 miles from Lake Villa, IL)
- 2 days ago
- Wauconda, IL (9 miles from Lake Villa, IL)
- 2 days ago
Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service....
Customer Service Associate - Temporary
- Beach Park, IL (6 miles from Lake Villa, IL)
- 3 days ago
- Beach Park, IL (6 miles from Lake Villa, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Deerfield, IL (18 miles from Lake Villa, IL)
- 3 days ago
- Deerfield, IL (18 miles from Lake Villa, IL)
- 3 days ago
Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...
- West Dundee, IL (23 miles from Lake Villa, IL)
- 4 days ago
- West Dundee, IL (23 miles from Lake Villa, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Deerfield, IL (18 miles from Lake Villa, IL)
- 5 days ago
- Deerfield, IL (18 miles from Lake Villa, IL)
- 5 days ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkPharmacy Customer Service Associate
- Gurnee, IL (6 miles from Lake Villa, IL)
- 5 days ago
- Gurnee, IL (6 miles from Lake Villa, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Lake Villa, IL
Moving to Lake Villa, IL? Find some basic demographic data about Lake Villa, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lake Villa, IL
Highest Education Level
Customer Services in Lake Villa, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »