Customer Service Jobs in Lake Forest, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 115 Jobs

Customer Service Representative

  • Lincolnshire, IL (4 miles from Lake Forest, IL)
  • 30+ days ago
  • Lincolnshire, IL (4 miles from Lake Forest, IL)
  • 30+ days ago

service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...

Customer Sales Account Manager

  • Waukegan, IL (8 miles from Lake Forest, IL)
  • 60+ days ago
  • Waukegan, IL (8 miles from Lake Forest, IL)
  • 60+ days ago

service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...

Sales Business Development Representative

  • Pleasant Prairie, WI (20 miles from Lake Forest, IL)
  • 1 day ago
  • Pleasant Prairie, WI (20 miles from Lake Forest, IL)
  • 1 day ago

Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998....

Customer Service Associate

  • Itasca, IL (20 miles from Lake Forest, IL)
  • 6 hours ago
  • Itasca, IL (20 miles from Lake Forest, IL)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Elmhurst, IL (24 miles from Lake Forest, IL)
  • 6 hours ago
  • Elmhurst, IL (24 miles from Lake Forest, IL)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Prairie View, IL (4 miles from Lake Forest, IL)
  • 7 hours ago
  • Prairie View, IL (4 miles from Lake Forest, IL)
  • 7 hours ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Representative

  • Winnetka, IL (10 miles from Lake Forest, IL)
  • 12 hours ago
  • Winnetka, IL (10 miles from Lake Forest, IL)
  • 12 hours ago

Experience in customer service, retail, or sales preferred....

Retail Customer Service Cashier

  • Elk Grove Village, IL (16 miles from Lake Forest, IL)
  • 17 hours ago
  • Elk Grove Village, IL (16 miles from Lake Forest, IL)
  • 17 hours ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

NA Customer Care Representative 1

  • Northbrook, IL (8 miles from Lake Forest, IL)
  • 1 day ago
  • Northbrook, IL (8 miles from Lake Forest, IL)
  • 1 day ago

It is a blended role of customer service and inside sales!...

Retail Customer Service Team Member

  • Glenview, IL (11 miles from Lake Forest, IL)
  • 1 day ago
  • Glenview, IL (11 miles from Lake Forest, IL)
  • 1 day ago

Store - CHI-GLENVIEW, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Care Representative - Regional Omnichannel

  • Hanover Park, IL (23 miles from Lake Forest, IL)
  • 1 day ago
  • Hanover Park, IL (23 miles from Lake Forest, IL)
  • 1 day ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Customer Service Associate I

  • Pleasant Prairie, WI (20 miles from Lake Forest, IL)
  • 1 day ago
  • Pleasant Prairie, WI (20 miles from Lake Forest, IL)
  • 1 day ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Lincolnshire, IL (4 miles from Lake Forest, IL)
  • 2 days ago
  • Lincolnshire, IL (4 miles from Lake Forest, IL)
  • 2 days ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Representative

  • East Dundee, IL (23 miles from Lake Forest, IL)
  • 2 days ago
  • East Dundee, IL (23 miles from Lake Forest, IL)
  • 2 days ago

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative

  • Morton Grove, IL (14 miles from Lake Forest, IL)
  • 3 days ago
  • Morton Grove, IL (14 miles from Lake Forest, IL)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Lake Forest, IL

Moving to Lake Forest, IL? Find some basic demographic data about Lake Forest, IL below.


Local
National
21,026
934
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lake Forest, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lake Forest, IL offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lake Forest, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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