Customer Service Jobs in Lake Forest, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Old Mill Creek, IL (14 miles from Lake Forest, IL)
- 45+ days ago
- Old Mill Creek, IL (14 miles from Lake Forest, IL)
- 45+ days ago
service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...
Customer Service Representative
- Old Mill Creek, IL (14 miles from Lake Forest, IL)
- 20 days ago
- Old Mill Creek, IL (14 miles from Lake Forest, IL)
- 20 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Amazon Locker+ Customer Service Associate
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 6 hours ago
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 6 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail Customer Service Supervisor
- Schaumburg, IL (17 miles from Lake Forest, IL)
- 1 day ago
- Schaumburg, IL (17 miles from Lake Forest, IL)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
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Customer Service Representative
- Mundelein, IL (9 miles from Lake Forest, IL)
- 2 days ago
- Mundelein, IL (9 miles from Lake Forest, IL)
- 2 days ago
Store 4706747: 2250 W Rte 83, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Weekends
- Buffalo Grove, IL (6 miles from Lake Forest, IL)
- 2 days ago
- Buffalo Grove, IL (6 miles from Lake Forest, IL)
- 2 days ago
Store 4706734: 50 W Lake Cook Rd, Buffalo Grove, Illinois 60089 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Waukegan, IL (8 miles from Lake Forest, IL)
- 2 days ago
- Waukegan, IL (8 miles from Lake Forest, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
- Gurnee, IL (10 miles from Lake Forest, IL)
- 2 days ago
- Gurnee, IL (10 miles from Lake Forest, IL)
- 2 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Schaumburg, IL (17 miles from Lake Forest, IL)
- 2 days ago
- Schaumburg, IL (17 miles from Lake Forest, IL)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Hainesville, IL (11 miles from Lake Forest, IL)
- 2 days ago
- Hainesville, IL (11 miles from Lake Forest, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Waukegan, IL (8 miles from Lake Forest, IL)
- 2 days ago
- Waukegan, IL (8 miles from Lake Forest, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Fox River Grove, IL (18 miles from Lake Forest, IL)
- 2 days ago
- Fox River Grove, IL (18 miles from Lake Forest, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Elmhurst, IL (24 miles from Lake Forest, IL)
- 3 days ago
- Elmhurst, IL (24 miles from Lake Forest, IL)
- 3 days ago
Were evaluating talent for a variety of full-time Customer Service opportunities in the automotive industry....
Equipment Customer Service Representative
- Northlake, IL (22 miles from Lake Forest, IL)
- 3 days ago
- Northlake, IL (22 miles from Lake Forest, IL)
- 3 days ago
You May Be Our New Equipment Customer Service Representative Salary: $21.63-$26.44/hr Summary: The Equipment Customer Service Representative will develop and maintain positive customer relations with...
Remote Work- Vlg of Lakewd, IL (22 miles from Lake Forest, IL)
- 4 days ago
- Vlg of Lakewd, IL (22 miles from Lake Forest, IL)
- 4 days ago
Ability to interface cooperatively with the customer service team and all related departments....
Demographic Data for Lake Forest, IL
Moving to Lake Forest, IL? Find some basic demographic data about Lake Forest, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lake Forest, IL
Highest Education Level
Customer Services in Lake Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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