Customer Service Jobs in Lake Forest, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Elk Grove Village, IL (16 miles from Lake Forest, IL)
- 8 hours ago
- Elk Grove Village, IL (16 miles from Lake Forest, IL)
- 8 hours ago
Customer Service Lead will support the position requirements position requirements What you need to Have… 1+ years customer service experience required....
Customer Service Representative
- Glenview, IL (11 miles from Lake Forest, IL)
- 9 hours ago
- Glenview, IL (11 miles from Lake Forest, IL)
- 9 hours ago
As a Customer Service Representative within our Order Management Team, you will respond to customer inquiries by e-mail to provide inquiry or problem resolution....
Customer Service Representative
- Hoffman Estates, IL (15 miles from Lake Forest, IL)
- 9 hours ago
- Hoffman Estates, IL (15 miles from Lake Forest, IL)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Palatine, IL (12 miles from Lake Forest, IL)
- 20 hours ago
- Palatine, IL (12 miles from Lake Forest, IL)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Retail Customer Service Cashier
- Wadsworth, IL (14 miles from Lake Forest, IL)
- 1 day ago
- Wadsworth, IL (14 miles from Lake Forest, IL)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Apply today for this Customer Service Representative role....
Customer Service Associate - Morning Shift
- Bloomingdale, IL (23 miles from Lake Forest, IL)
- 1 day ago
- Bloomingdale, IL (23 miles from Lake Forest, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Will Call Customer Service Representative (CRL) - WILLC007557
- Elgin, IL (24 miles from Lake Forest, IL)
- 2 days ago
- Elgin, IL (24 miles from Lake Forest, IL)
- 2 days ago
The Customer Service Rep in our Will Call department provides exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Customer Service Representative
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 2 days ago
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 2 days ago
Essential Skills 2+ years of customer service experience. High school diploma or GED. Proficiency in Microsoft Office Suite (Excel, Word). Strong administrative support and data entry skills....
Amazon Locker+ Customer Service Associate
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 2 days ago
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 2 days ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
Bilingual Customer Service Representative
- Northbrook, IL (8 miles from Lake Forest, IL)
- 3 days ago
- Northbrook, IL (8 miles from Lake Forest, IL)
- 3 days ago
We're seeking a Bilingual Customer Service Representative to handle inbound calls, texts, and emailsgathering claim info before passing it to our adjusters....
Remote WorkWill Call Customer Service Representative (CRL)
- Hoffman Est, IL (15 miles from Lake Forest, IL)
- 3 days ago
- Hoffman Est, IL (15 miles from Lake Forest, IL)
- 3 days ago
Customer Service...
Customer Service Representative
- Deerfield, IL (4 miles from Lake Forest, IL)
- 3 days ago
- Deerfield, IL (4 miles from Lake Forest, IL)
- 3 days ago
Customer Service Representatives, as needed Ensuring customer satisfaction and providing professional customer support Qualifications: 6+ months of Customer Service-related experience High School Diploma...
Customer Service Representative
- Gurnee, IL (10 miles from Lake Forest, IL)
- 3 days ago
- Gurnee, IL (10 miles from Lake Forest, IL)
- 3 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Gurnee, IL 60031 Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative, Overnights
- West Dundee, IL (23 miles from Lake Forest, IL)
- 4 days ago
- West Dundee, IL (23 miles from Lake Forest, IL)
- 4 days ago
Store 4706727: 801 W Main St, West Dundee, Illinois 60118 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Lake Forest, IL
Moving to Lake Forest, IL? Find some basic demographic data about Lake Forest, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lake Forest, IL
Highest Education Level
Customer Services in Lake Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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