Customer Service Jobs in Kaneville, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 79 Jobs

Pharmacy Customer Service Associate

  • Carpentersville, IL (23 miles from Kaneville, IL)
  • 11 hours ago
  • Carpentersville, IL (23 miles from Kaneville, IL)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Wheaton, IL (20 miles from Kaneville, IL)
  • 13 hours ago
  • Wheaton, IL (20 miles from Kaneville, IL)
  • 13 hours ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Bolingbrook, IL (24 miles from Kaneville, IL)
  • 14 hours ago
  • Bolingbrook, IL (24 miles from Kaneville, IL)
  • 14 hours ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Bilingual Customer Service Representative

  • Streamwood, IL (21 miles from Kaneville, IL)
  • 20 hours ago
  • Streamwood, IL (21 miles from Kaneville, IL)
  • 20 hours ago

Our client, a rapidly expanding wireless retailer, is looking for Bilingual Wireless Sales Associates who thrive in energetic environments and are passionate about delivering top-tier customer service...

Customer Service Representative

  • Aurora, IL (13 miles from Kaneville, IL)
  • 1 day ago
  • Aurora, IL (13 miles from Kaneville, IL)
  • 1 day ago

Store 4706763: 1851 N Farnsworth, Aurora, Illinois 60505 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Warrenville, IL (16 miles from Kaneville, IL)
  • 1 day ago
  • Warrenville, IL (16 miles from Kaneville, IL)
  • 1 day ago

Customer Service Representative I 3.7 3.7 out of 5 stars Warrenville, IL Hourly Pay Range: $19.31 - $28.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience...

Customer Service Representative, Overnights

  • Algonquin, IL (24 miles from Kaneville, IL)
  • 2 days ago
  • Algonquin, IL (24 miles from Kaneville, IL)
  • 2 days ago

Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Open Availability

  • Aurora, IL (13 miles from Kaneville, IL)
  • 2 days ago
  • Aurora, IL (13 miles from Kaneville, IL)
  • 2 days ago

Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate Job Glen Ellyn, IL

  • Glen Ellyn, IL (23 miles from Kaneville, IL)
  • 2 days ago
  • Glen Ellyn, IL (23 miles from Kaneville, IL)
  • 2 days ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Customer Service Representative, PT Overnights

  • Aurora, IL (13 miles from Kaneville, IL)
  • 2 days ago
  • Aurora, IL (13 miles from Kaneville, IL)
  • 2 days ago

Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Remote --- Customer Service Representative

  • Aurora, IL (13 miles from Kaneville, IL)
  • 2 days ago
  • Aurora, IL (13 miles from Kaneville, IL)
  • 2 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Associate

  • Aurora, IL (13 miles from Kaneville, IL)
  • 2 days ago
  • Aurora, IL (13 miles from Kaneville, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bolingbrook, IL (24 miles from Kaneville, IL)
  • 3 days ago
  • Bolingbrook, IL (24 miles from Kaneville, IL)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative, Overnights

  • Hanover Park, IL (21 miles from Kaneville, IL)
  • 3 days ago
  • Hanover Park, IL (21 miles from Kaneville, IL)
  • 3 days ago

Store 4706791: 1597 W Irving Park, Hanover Park, Illinois 60133 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, FT - Open Availability

  • Oswego, IL (15 miles from Kaneville, IL)
  • 4 days ago
  • Oswego, IL (15 miles from Kaneville, IL)
  • 4 days ago

Store 4706753: 1190 US Hwy 34, Oswego, Illinois 60543 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Kaneville, IL

Moving to Kaneville, IL? Find some basic demographic data about Kaneville, IL below.

Local
National
71
12
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
edX
Fundamentals of Customer Centricity
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy. Customer-centricity is an approach to doing business that...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Kaneville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kaneville, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kaneville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »