Customer Service Jobs in Joliet, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, 3rd Shift
- Aurora, IL (17 miles from Joliet, IL)
- 7 hours ago
- Aurora, IL (17 miles from Joliet, IL)
- 7 hours ago
Store 4706827: 1127 N Eola Rd, Aurora, Illinois 60502 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- Montgomery, IL (14 miles from Joliet, IL)
- 7 hours ago
- Montgomery, IL (14 miles from Joliet, IL)
- 7 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Yorkville, IL (12 miles from Joliet, IL)
- 7 hours ago
- Yorkville, IL (12 miles from Joliet, IL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Burr Ridge, IL (20 miles from Joliet, IL)
- 8 hours ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 8 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
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ULINE- Customer Service Representative
- Burr Ridge, IL (20 miles from Joliet, IL)
- 8 hours ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 8 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Retail Customer Service Co-Worker (Full-Time)
- Bolingbrook, IL (13 miles from Joliet, IL)
- 9 hours ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 9 hours ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
9am - 3pm: Customer Service Representative (Part-Time)
- Crest Hill, IL (5 miles from Joliet, IL)
- 9 hours ago
- Crest Hill, IL (5 miles from Joliet, IL)
- 9 hours ago
Overview Shift Time Available: Monday - Friday | 9:00 AM - 3:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Healthcare Customer Service Representative
- Oak Brook, IL (23 miles from Joliet, IL)
- 13 hours ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 13 hours ago
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Woodridge, IL (16 miles from Joliet, IL)
- 13 hours ago
- Woodridge, IL (16 miles from Joliet, IL)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Seasonal Customer Relations Specialist (On-Site)
- Bolingbrook, IL (13 miles from Joliet, IL)
- 17 hours ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 17 hours ago
What We're Looking For: 2+ years of customer service experience (call center preferred) High school diploma or equivalent; associate degree preferred Strong communication and active listening skills...
Customer Care Representative Associate II
- Oak Brook, IL (23 miles from Joliet, IL)
- 1 day ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 1 day ago
Education requirements include: High School Diploma; Experience requirements include: 2-3 years Customer Care or Customer Service experience....
Remote WorkCustomer Service Representative, 1st Shift
- Oak Brook, IL (23 miles from Joliet, IL)
- 1 day ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 1 day ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - SRC Logistics, Inc. Illinois
- Joliet, IL
- 1 day ago
- Joliet, IL
- 1 day ago
Customer Service Representative Shift: Monday through Friday, 10am - 6pm What Will You Do? At SRC Logistics, we like to WIN and have FUN doing so....
Dispatch & Customer Service Representative
- Mokena, IL (17 miles from Joliet, IL)
- 1 day ago
- Mokena, IL (17 miles from Joliet, IL)
- 1 day ago
Provide excellent customer service by receiving and entering orders, confirming delivery details, and offering product suggestions to enhance performance....
Customer Service Associate - Temporary
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 2 days ago
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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