Customer Service Jobs in Jerseyville, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Jennings, MO (24 miles from Jerseyville, IL)
- 7 hours ago
- Jennings, MO (24 miles from Jerseyville, IL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Florissant, MO (19 miles from Jerseyville, IL)
- 3 days ago
- Florissant, MO (19 miles from Jerseyville, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service representative /cashier
- Hazelwood, MO (21 miles from Jerseyville, IL)
- 3 days ago
- Hazelwood, MO (21 miles from Jerseyville, IL)
- 3 days ago
our business throughout the day Responsibilities As a Midas Customer Service Representative you will be a vital part of our operation of the shop including duties such as: Deliver exceptional customer...
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 6 days ago
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 6 days ago
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Pharmacy Customer Service Associate
- Wood River, IL (20 miles from Jerseyville, IL)
- 8 days ago
- Wood River, IL (20 miles from Jerseyville, IL)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Alton, IL (14 miles from Jerseyville, IL)
- 12 days ago
- Alton, IL (14 miles from Jerseyville, IL)
- 12 days ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- East Alton, IL (21 miles from Jerseyville, IL)
- 13 days ago
- East Alton, IL (21 miles from Jerseyville, IL)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 13 days ago
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 13 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Cottage Hills, IL (18 miles from Jerseyville, IL)
- 17 days ago
- Cottage Hills, IL (18 miles from Jerseyville, IL)
- 17 days ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, FT Evenings
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
Store 4701644: 1750 O Fallon Rd, St Charles, Missouri 63304 Availability - Shift/Days Full time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative, PT Weekend Days
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Overnights
- Bridgeton, MO (23 miles from Jerseyville, IL)
- 18 days ago
- Bridgeton, MO (23 miles from Jerseyville, IL)
- 18 days ago
Store 4701615: 11201 Old Saint Charles Rd, Bridgeton, Missouri 63044 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, PT Overnights
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
- Saint Charles, MO (17 miles from Jerseyville, IL)
- 18 days ago
Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Jerseyville, IL
Moving to Jerseyville, IL? Find some basic demographic data about Jerseyville, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jerseyville, IL
Highest Education Level
Customer Services in Jerseyville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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