Customer Service Jobs in Hometown, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (21 miles from Hometown, IL)
- 4 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (21 miles from Hometown, IL)
- 4 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Customer Service Associate - Temporary
- Romeoville, IL (19 miles from Hometown, IL)
- 12 hours ago
- Romeoville, IL (19 miles from Hometown, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicago, IL (12 miles from Hometown, IL)
- 19 hours ago
- Chicago, IL (12 miles from Hometown, IL)
- 19 hours ago
Were looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products sales reps, customers and internal teams....
Customer Service Representative
- Oakbrook Terrace, IL (16 miles from Hometown, IL)
- 1 day ago
- Oakbrook Terrace, IL (16 miles from Hometown, IL)
- 1 day ago
Benefits: Competitive salary Flexible schedule Opportunity for advancement Training & development FASTSIGNS #100501 is hiring for a Customer Service Representative to join our team!...
Client Service Representative, Financial Software
- Chicago, IL (12 miles from Hometown, IL)
- 1 day ago
- Chicago, IL (12 miles from Hometown, IL)
- 1 day ago
Responsibilities: Be accountable Deliver excellent customer service by responding to all client inquires in a professional manner....
Customer Service Representative, Open Availability
- Frankfort, IL (18 miles from Hometown, IL)
- 1 day ago
- Frankfort, IL (18 miles from Hometown, IL)
- 1 day ago
Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Griffith, IN (21 miles from Hometown, IL)
- 1 day ago
- Griffith, IN (21 miles from Hometown, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Wheaton, IL (21 miles from Hometown, IL)
- 1 day ago
- Wheaton, IL (21 miles from Hometown, IL)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Bolingbrook, IL (18 miles from Hometown, IL)
- 1 day ago
- Bolingbrook, IL (18 miles from Hometown, IL)
- 1 day ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Agent - Full Time
- Elmhurst, IL (15 miles from Hometown, IL)
- 1 day ago
- Elmhurst, IL (15 miles from Hometown, IL)
- 1 day ago
Customer Service Agent Intake Specialist Schedule: Monday-Friday 8:00 AM - 6:30 PM Hybrid About Us Come join MedSpeed to help us deliver health!...
Customer Service Representative (Spanish speaker) - Chicago, Part-Time,
- Chicago, IL (12 miles from Hometown, IL)
- 1 day ago
- Chicago, IL (12 miles from Hometown, IL)
- 1 day ago
Customer Service Representative Chicago, IL, US...
Retail Customer Service Associate
- Orland Park, IL (9 miles from Hometown, IL)
- 2 days ago
- Orland Park, IL (9 miles from Hometown, IL)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Agent Part Time
- Chicago, IL (12 miles from Hometown, IL)
- 2 days ago
- Chicago, IL (12 miles from Hometown, IL)
- 2 days ago
American Airlines is seeking Part Time Customer Service Agent at the Chicago O'Hare International Airport....
Job Description: 100% remote position - including training Pay Rate: $20/hr Training schedule: M-F 9:00am - 5:30pm EST - for two weeks, plus 1 week of nesting. Will not be able to miss...
Remote WorkCustomer Service Representative
- Chicago, IL (12 miles from Hometown, IL)
- 2 days ago
- Chicago, IL (12 miles from Hometown, IL)
- 2 days ago
Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program up to $10,000* in bonuses per year! Help at Home is the nations leading...
Demographic Data for Hometown, IL
Moving to Hometown, IL? Find some basic demographic data about Hometown, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hometown, IL
Highest Education Level
Customer Services in Hometown, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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