Customer Service Jobs in Hodgkins, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 218 Jobs
Danny Chung Insurance and Financial Services

Customer Service Representative

Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...

Customer Service Representative

  • Elmhurst, IL (8 miles from Hodgkins, IL)
  • 8 hours ago
  • Elmhurst, IL (8 miles from Hodgkins, IL)
  • 8 hours ago

This application is for consideration for a variety of direct hire Customer Service and Operations opportunities with Walser Automotive Group. No prior automotive experience is required!...

Customer Service Associate - Temporary

  • Mokena, IL (17 miles from Hodgkins, IL)
  • 6 hours ago
  • Mokena, IL (17 miles from Hodgkins, IL)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Seasonal Customer Service Representative - FT

  • Chicago, IL (13 miles from Hodgkins, IL)
  • 6 hours ago
  • Chicago, IL (13 miles from Hodgkins, IL)
  • 6 hours ago

service....

Customer Service Representative

  • Chicago, IL (13 miles from Hodgkins, IL)
  • 18 hours ago
  • Chicago, IL (13 miles from Hodgkins, IL)
  • 18 hours ago

Professional verbal and written communication Strong customer service advocacy and problem-solving skills...

Client Service Representative - Retirement Services

  • Schaumburg, IL (21 miles from Hodgkins, IL)
  • 18 hours ago
  • Schaumburg, IL (21 miles from Hodgkins, IL)
  • 18 hours ago

About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Customer Service Representative - PT

  • Forest View, IL (4 miles from Hodgkins, IL)
  • 18 hours ago
  • Forest View, IL (4 miles from Hodgkins, IL)
  • 18 hours ago

service....

Client Service Representative

  • Chicago, IL (13 miles from Hodgkins, IL)
  • 23 hours ago
  • Chicago, IL (13 miles from Hodgkins, IL)
  • 23 hours ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Customer Service Representative

  • Bloomingdale, IL (17 miles from Hodgkins, IL)
  • 1 day ago
  • Bloomingdale, IL (17 miles from Hodgkins, IL)
  • 1 day ago

TITLE: Customer Service Representative LOCATION: Bloomingdale, IL SHIFT: Monday-Friday, 8:00AM 4:30PM PAY: $22.00 - $ 30.00/hr Adecco is assisting a local client recruiting for Customer Service Representative...

Pharmacy Customer Service Associate

  • Cicero, IL (6 miles from Hodgkins, IL)
  • 1 day ago
  • Cicero, IL (6 miles from Hodgkins, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Park Ridge, IL (16 miles from Hodgkins, IL)
  • 1 day ago
  • Park Ridge, IL (16 miles from Hodgkins, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, PT

  • Evergreen Park, IL (8 miles from Hodgkins, IL)
  • 1 day ago
  • Evergreen Park, IL (8 miles from Hodgkins, IL)
  • 1 day ago

Store 4706740: 2635 W 87th St, Evergreen Park, Illinois 60805 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Glendale Heights, IL (11 miles from Hodgkins, IL)
  • 2 days ago
  • Glendale Heights, IL (11 miles from Hodgkins, IL)
  • 2 days ago

Handle inbound customer service calls, including call routing, taking orders/messages, providing quotes, and answering technical questions....

Customer Service Representative

  • Wheaton, IL (14 miles from Hodgkins, IL)
  • 2 days ago
  • Wheaton, IL (14 miles from Hodgkins, IL)
  • 2 days ago

Customer Service Representative Salary $30,751.50 Annually Location 422 N....

Customer Service Representative

  • Glenview, IL (20 miles from Hodgkins, IL)
  • 2 days ago
  • Glenview, IL (20 miles from Hodgkins, IL)
  • 2 days ago

8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....

Demographic Data for Hodgkins, IL

Moving to Hodgkins, IL? Find some basic demographic data about Hodgkins, IL below.


Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hodgkins, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hodgkins, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hodgkins, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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