Customer Service Jobs in Hodgkins, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 207 Jobs

Customer Service Representative (on-site)

  • Bolingbrook, IL (12 miles from Hodgkins, IL)
  • 9 days ago
  • Bolingbrook, IL (12 miles from Hodgkins, IL)
  • 9 days ago

Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago)....

Retail Customer Service Cashier

  • Elk Grove Village, IL (17 miles from Hodgkins, IL)
  • 14 days ago
  • Elk Grove Village, IL (17 miles from Hodgkins, IL)
  • 14 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Pharmacy Customer Service Associate

  • Roselle, IL (18 miles from Hodgkins, IL)
  • 2 hours ago
  • Roselle, IL (18 miles from Hodgkins, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job Northlake, IL

  • Northlake, IL (9 miles from Hodgkins, IL)
  • 4 hours ago
  • Northlake, IL (9 miles from Hodgkins, IL)
  • 4 hours ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Bilingual Customer Service Representative - Remote

  • Oak Brook, IL (3 miles from Hodgkins, IL)
  • 9 hours ago
  • Oak Brook, IL (3 miles from Hodgkins, IL)
  • 9 hours ago

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - REMOTE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Customer Service Representative

  • Morton Grove, IL (18 miles from Hodgkins, IL)
  • 10 hours ago
  • Morton Grove, IL (18 miles from Hodgkins, IL)
  • 10 hours ago

Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....

Retail Customer Experience Associate, Woodfield - Full Time

  • Schaumburg, IL (21 miles from Hodgkins, IL)
  • 12 hours ago
  • Schaumburg, IL (21 miles from Hodgkins, IL)
  • 12 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Remote Customer Service Representative

  • Des Plaines, IL (19 miles from Hodgkins, IL)
  • 14 hours ago
  • Des Plaines, IL (19 miles from Hodgkins, IL)
  • 14 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Cicero, IL (6 miles from Hodgkins, IL)
  • 14 hours ago
  • Cicero, IL (6 miles from Hodgkins, IL)
  • 14 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Associate

  • Norridge, IL (13 miles from Hodgkins, IL)
  • 14 hours ago
  • Norridge, IL (13 miles from Hodgkins, IL)
  • 14 hours ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Associate

  • Chicago Ridge, IL (6 miles from Hodgkins, IL)
  • 20 hours ago
  • Chicago Ridge, IL (6 miles from Hodgkins, IL)
  • 20 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative(s)

  • Wheeling, IL (24 miles from Hodgkins, IL)
  • 1 day ago
  • Wheeling, IL (24 miles from Hodgkins, IL)
  • 1 day ago

at Brentano, Inc. in Wheeling, Illinois, United States Job Description Brentano, Inc. in Wheeling, IL seeks Customer Service Representative(s)....

Part-Time Customer Service Representative - 6W MIC

  • Chicago, IL (13 miles from Hodgkins, IL)
  • 1 day ago
  • Chicago, IL (13 miles from Hodgkins, IL)
  • 1 day ago

at University of Illinois at Chicago in Chicago, Illinois, United States Job Description Part-Time Customer Service Representative - 6W MICU (Weekends only) Part-Time Customer Service Representative...

Customer Service Representative

  • Bolingbrook, IL (12 miles from Hodgkins, IL)
  • 1 day ago
  • Bolingbrook, IL (12 miles from Hodgkins, IL)
  • 1 day ago

The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied....

Customer Service Representative

  • Bolingbrook, IL (12 miles from Hodgkins, IL)
  • 1 day ago
  • Bolingbrook, IL (12 miles from Hodgkins, IL)
  • 1 day ago

Customer Service Representative PeopleShare Bolingbrook, IL, US 25min ago PeopleShare is Hiring Immediately for Customer Service Representives! Are you an experienced Customer Service Rep?...

Demographic Data for Hodgkins, IL

Moving to Hodgkins, IL? Find some basic demographic data about Hodgkins, IL below.

Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Hodgkins, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hodgkins, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hodgkins, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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