Customer Service Jobs in Hinsdale, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 228 Jobs

Customer Service Agent

  • Flossmoor, IL (22 miles from Hinsdale, IL)
  • 1 hour ago
  • Flossmoor, IL (22 miles from Hinsdale, IL)
  • 1 hour ago

JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk....

Business Insurance Client Service Representative

  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 hour ago
  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 hour ago

Company: Marsh McLennan Agency Description: Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard...

Senior Customer Service Representative

  • Hammond, IN (24 miles from Hinsdale, IL)
  • 11 hours ago
  • Hammond, IN (24 miles from Hinsdale, IL)
  • 11 hours ago

As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....

Customer Service Associate - Temporary

  • River Forest, IL (8 miles from Hinsdale, IL)
  • 11 hours ago
  • River Forest, IL (8 miles from Hinsdale, IL)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Lombard, IL (7 miles from Hinsdale, IL)
  • 11 hours ago
  • Lombard, IL (7 miles from Hinsdale, IL)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oak Forest, IL (16 miles from Hinsdale, IL)
  • 14 hours ago
  • Oak Forest, IL (16 miles from Hinsdale, IL)
  • 14 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Experienced Client Service Representative

  • Chicago, IL (15 miles from Hinsdale, IL)
  • 14 hours ago
  • Chicago, IL (15 miles from Hinsdale, IL)
  • 14 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Northlake, IL (8 miles from Hinsdale, IL)
  • 21 hours ago
  • Northlake, IL (8 miles from Hinsdale, IL)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Charles, IL (20 miles from Hinsdale, IL)
  • 1 day ago
  • Saint Charles, IL (20 miles from Hinsdale, IL)
  • 1 day ago

How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....

Retail Customer Service

  • Stone Park, IL (7 miles from Hinsdale, IL)
  • 1 day ago
  • Stone Park, IL (7 miles from Hinsdale, IL)
  • 1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Showroom Customer Service Representative

  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 day ago
  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 day ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Real Estate & Customer Experience, Associate

  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 day ago
  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 day ago

Key responsibilities include: Dedication to delivering exceptional customer service through proactive and responsive service....

Part-Time Customer Service Representative - Neonatal ICU (Evenings)

  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 day ago
  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 day ago

This includes greeting patients, answering/routing telephone calls, ordering supplies and other administrative/customer service duties....

Client Service Representative

  • Aurora, IL (17 miles from Hinsdale, IL)
  • 1 day ago
  • Aurora, IL (17 miles from Hinsdale, IL)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: checking clients in and out and answering telephones....

Technical Support and Customer Service Associate (32581)

  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 day ago
  • Chicago, IL (15 miles from Hinsdale, IL)
  • 1 day ago

seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team....

Remote Work

Demographic Data for Hinsdale, IL

Moving to Hinsdale, IL? Find some basic demographic data about Hinsdale, IL below.


Local
National
18,199
973
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Hinsdale, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hinsdale, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hinsdale, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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