Customer Service Jobs in Hinckley, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Inside Sales-Reactivation Specialist
- Aurora, IL (20 miles from Hinckley, IL)
- 45+ days ago
- Aurora, IL (20 miles from Hinckley, IL)
- 45+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative
- Aurora, IL (20 miles from Hinckley, IL)
- 45+ days ago
- Aurora, IL (20 miles from Hinckley, IL)
- 45+ days ago
$2,500 Sign on Bonus (paid at 90 days of service) Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by...
Customer Service Representative, 3rd Shift
- Montgomery, IL (15 miles from Hinckley, IL)
- 3 days ago
- Montgomery, IL (15 miles from Hinckley, IL)
- 3 days ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Dekalb, IL (9 miles from Hinckley, IL)
- 4 days ago
- Dekalb, IL (9 miles from Hinckley, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hampshire, IL (21 miles from Hinckley, IL)
- 4 days ago
- Hampshire, IL (21 miles from Hinckley, IL)
- 4 days ago
Summary: The Customer Service Representative acts as the primary contact for order fulfillment and account management activities, ensuring customers have a positive experience with every interaction...
Customer Service Representative, 3rd Shift
- Aurora, IL (20 miles from Hinckley, IL)
- 5 days ago
- Aurora, IL (20 miles from Hinckley, IL)
- 5 days ago
Store 4706827: 1127 N Eola Rd, Aurora, Illinois 60502 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- Montgomery, IL (15 miles from Hinckley, IL)
- 5 days ago
- Montgomery, IL (15 miles from Hinckley, IL)
- 5 days ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Yorkville, IL (16 miles from Hinckley, IL)
- 5 days ago
- Yorkville, IL (16 miles from Hinckley, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Montgomery, IL (15 miles from Hinckley, IL)
- 9 days ago
- Montgomery, IL (15 miles from Hinckley, IL)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Aurora, IL (20 miles from Hinckley, IL)
- 10 days ago
- Aurora, IL (20 miles from Hinckley, IL)
- 10 days ago
You will assist other customer service associates with administrative duties....
Customer Service Representative: Part-Time 9AM-1PM
- Saint Charles, IL (21 miles from Hinckley, IL)
- 10 days ago
- Saint Charles, IL (21 miles from Hinckley, IL)
- 10 days ago
Customer Service Representative (Part-Time) Schedule: Monday-Friday, 9:00 AM - 1:00 PM Do you enjoy helping others and providing exceptional customer service?...
Retail Customer Service Associate Part Time
- Batavia, IL (16 miles from Hinckley, IL)
- 10 days ago
- Batavia, IL (16 miles from Hinckley, IL)
- 10 days ago
service to members....
Customer Service Associate - Work From Home
- Aurora, IL (20 miles from Hinckley, IL)
- 12 days ago
- Aurora, IL (20 miles from Hinckley, IL)
- 12 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkCustomer Service Associate Job Aurora, IL
- Aurora, IL (20 miles from Hinckley, IL)
- 13 days ago
- Aurora, IL (20 miles from Hinckley, IL)
- 13 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Representative/Inside Sales Representative, Level 2
- Warrenville, IL (23 miles from Hinckley, IL)
- 13 days ago
- Warrenville, IL (23 miles from Hinckley, IL)
- 13 days ago
Provide excellent customer service via face to face, phone calls and e-mails....
Demographic Data for Hinckley, IL
Moving to Hinckley, IL? Find some basic demographic data about Hinckley, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hinckley, IL
Highest Education Level
Customer Services in Hinckley, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Forklift
- Scanning
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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