Customer Service Jobs in Highland Park, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Waukegan, IL (12 miles from Highland Park, IL)
- moments ago
- Waukegan, IL (12 miles from Highland Park, IL)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Private Client Services
- Schaumburg, IL (17 miles from Highland Park, IL)
- 3 hours ago
- Schaumburg, IL (17 miles from Highland Park, IL)
- 3 hours ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Storage Customer Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 13 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Associate - Temporary
- Oak Park, IL (20 miles from Highland Park, IL)
- 13 hours ago
- Oak Park, IL (20 miles from Highland Park, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 14 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 14 hours ago
Service Representative in the insurance industry....
Customer Service Representative - Overnights
- Rolling Meadows, IL (13 miles from Highland Park, IL)
- 15 hours ago
- Rolling Meadows, IL (13 miles from Highland Park, IL)
- 15 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Pleasant Prairie, WI (23 miles from Highland Park, IL)
- 15 hours ago
- Pleasant Prairie, WI (23 miles from Highland Park, IL)
- 15 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Seasonal Customer Service Agent - Midway Airport
- Chicago, IL (21 miles from Highland Park, IL)
- 17 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 17 hours ago
The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques....
Customer Service Representative I
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 23 hours ago
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 23 hours ago
Other duties as assigned by the Customer Service Operations Manager....
Customer Service Representative - Center for Women
- Chicago, IL (21 miles from Highland Park, IL)
- 23 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 23 hours ago
Assists with orientation and ongoing training of staff in customer service. Responds to complex complaints received at the departmental level and routes them appropriately....
Retail Customer Service Associate
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 1 day ago
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
This includes greeting patients, answering/routing telephone calls, ordering supplies and other administrative/customer service duties....
Customer Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Apply to be a Customer Service Representative today!...
- Elk Grove Village, IL (15 miles from Highland Park, IL)
- 1 day ago
- Elk Grove Village, IL (15 miles from Highland Park, IL)
- 1 day ago
Customer Service Lead will support the position requirements position requirements What you need to Have… 1+ years customer service experience required....
Customer Service Representative
- Glenview, IL (7 miles from Highland Park, IL)
- 1 day ago
- Glenview, IL (7 miles from Highland Park, IL)
- 1 day ago
As a Customer Service Representative within our Order Management Team, you will respond to customer inquiries by e-mail to provide inquiry or problem resolution....
Demographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Highland Park, IL
Highest Education Level
Customer Services in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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