Customer Service Jobs in Harwood Heights, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Overnights
- Streamwood, IL (18 miles from Harwood Heights, IL)
- 5 hours ago
- Streamwood, IL (18 miles from Harwood Heights, IL)
- 5 hours ago
Store 4706726: 851 S Sutton Rd, Streamwood, Illinois 60107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Des Plaines, IL (6 miles from Harwood Heights, IL)
- 5 hours ago
- Des Plaines, IL (6 miles from Harwood Heights, IL)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Healthcare Customer Service Representative - Remote
- Oak Brook, IL (12 miles from Harwood Heights, IL)
- 13 hours ago
- Oak Brook, IL (12 miles from Harwood Heights, IL)
- 13 hours ago
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE - REMOTE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkRetail Customer Service Supervisor
- Countryside, IL (13 miles from Harwood Heights, IL)
- 14 hours ago
- Countryside, IL (13 miles from Harwood Heights, IL)
- 14 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we re more than just a company obsessed with pets ; we re obsessed with our people too....
Pharmacy Customer Service Associate
- Villa Park, IL (9 miles from Harwood Heights, IL)
- 19 hours ago
- Villa Park, IL (9 miles from Harwood Heights, IL)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington Hts, IL (12 miles from Harwood Heights, IL)
- 1 day ago
- Arlington Hts, IL (12 miles from Harwood Heights, IL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
On-Call Event Customer Service Representative
- Naperville, IL (21 miles from Harwood Heights, IL)
- 1 day ago
- Naperville, IL (21 miles from Harwood Heights, IL)
- 1 day ago
Posting Details Position Information Job Title On-Call Event Customer Service Representative Job Summary The On-Call Event Customer Service Representative provides event oversight and support to the...
Customer Service Representative
- Elgin, IL (21 miles from Harwood Heights, IL)
- 1 day ago
- Elgin, IL (21 miles from Harwood Heights, IL)
- 1 day ago
Education & Experience: Associate's degree in a business-related field or a minimum of three years of prior customer service experience required....
Business Insurance Senior Client Service Representative
- Orland Park, IL (24 miles from Harwood Heights, IL)
- 1 day ago
- Orland Park, IL (24 miles from Harwood Heights, IL)
- 1 day ago
Company: Marsh McLennan Agency Description: Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of...
Color Specialist- Retail Customer Service
- Arlington Heights, IL (12 miles from Harwood Heights, IL)
- 2 days ago
- Arlington Heights, IL (12 miles from Harwood Heights, IL)
- 2 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
- Chicago, IL (9 miles from Harwood Heights, IL)
- 2 days ago
- Chicago, IL (9 miles from Harwood Heights, IL)
- 2 days ago
The Customer Relations & Data Integrity Representative provides exceptional customer service to external and internal customers....
Warehouse Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (22 miles from Harwood Heights, IL)
- 2 days ago
- Bolingbrook, IL (22 miles from Harwood Heights, IL)
- 2 days ago
3rd Shift Assembly Line Production Workers (CH#335109) CREST HILL, IL 60403 Posted: 07/03/2025 Employment Type: Temp Industry: Manufacturing Job Number: 335109 Pay Rate: 18.51 - 18.51/hr JOB...
- Chicago, IL (9 miles from Harwood Heights, IL)
- 2 days ago
- Chicago, IL (9 miles from Harwood Heights, IL)
- 2 days ago
Crear una alerta de empleo para esta busqueda Customer Service Agent Chicago, IL, US Crear...
customer service representative (CSR)
- Chicago, IL (9 miles from Harwood Heights, IL)
- 2 days ago
- Chicago, IL (9 miles from Harwood Heights, IL)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Wheeling, IL (11 miles from Harwood Heights, IL)
- 2 days ago
- Wheeling, IL (11 miles from Harwood Heights, IL)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Demographic Data for Harwood Heights, IL
Moving to Harwood Heights, IL? Find some basic demographic data about Harwood Heights, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Harwood Heights, IL
Highest Education Level
Customer Services in Harwood Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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