Customer Service Jobs in Gurnee, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Deerfield, IL (14 miles from Gurnee, IL)
- 6 hours ago
- Deerfield, IL (14 miles from Gurnee, IL)
- 6 hours ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkSpanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL (22 miles from Gurnee, IL)
- 13 hours ago
- Des Plaines, IL (22 miles from Gurnee, IL)
- 13 hours ago
Provide prompt, accurate, and friendly customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Powers Lake, WI (21 miles from Gurnee, IL)
- 14 hours ago
- Powers Lake, WI (21 miles from Gurnee, IL)
- 14 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Union Grove, WI (23 miles from Gurnee, IL)
- 14 hours ago
- Union Grove, WI (23 miles from Gurnee, IL)
- 14 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Wilmot, WI (15 miles from Gurnee, IL)
- 14 hours ago
- Wilmot, WI (15 miles from Gurnee, IL)
- 14 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 21 hours ago
- Vernon Hills, IL (9 miles from Gurnee, IL)
- 21 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Retail Customer Service Associate
- Glenview, IL (21 miles from Gurnee, IL)
- 23 hours ago
- Glenview, IL (21 miles from Gurnee, IL)
- 23 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Lincolnshire, IL (13 miles from Gurnee, IL)
- 1 day ago
- Lincolnshire, IL (13 miles from Gurnee, IL)
- 1 day ago
Under close supervision, the Client Relations Associate is responsible for responding to customer inquiries and processing customer orders. This position is also responsible for issuing return...
Customer Service Representative PT - Car Wash
- Mundelein, IL (9 miles from Gurnee, IL)
- 2 days ago
- Mundelein, IL (9 miles from Gurnee, IL)
- 2 days ago
service-oriented/excellent customer service skills Communicate effectively with customers, management associates, and maintenance personnel Ability to walk and stand on feet for long periods of time...
Customer Service Associate - Temporary
- Kenosha, WI (17 miles from Gurnee, IL)
- 2 days ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Waukegan, IL (5 miles from Gurnee, IL)
- 2 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 2 days ago
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Senior Client Service Representative - Business Insurance - R_265787-6153
- Schaumburg, IL (24 miles from Gurnee, IL)
- 4 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 4 days ago
at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...
Customer Service Representative (Huntley, IL)
- Schaumburg, IL (24 miles from Gurnee, IL)
- 5 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 5 days ago
PALFINGER is looking for a Parts Customer Service Representative to join our team in Huntley, IL....
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gurnee, IL
Highest Education Level
Customer Services in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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