Customer Service Jobs in Grayslake, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lincolnshire, IL (12 miles from Grayslake, IL)
- 4 hours ago
- Lincolnshire, IL (12 miles from Grayslake, IL)
- 4 hours ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Sales Account Manager
- Waukegan, IL (10 miles from Grayslake, IL)
- 29 days ago
- Waukegan, IL (10 miles from Grayslake, IL)
- 29 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Lincolnshire, IL (12 miles from Grayslake, IL)
- 30+ days ago
- Lincolnshire, IL (12 miles from Grayslake, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Waukegan, IL (10 miles from Grayslake, IL)
- 30+ days ago
- Waukegan, IL (10 miles from Grayslake, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Business Development Specialist
- Schaumburg, IL (20 miles from Grayslake, IL)
- 30+ days ago
- Schaumburg, IL (20 miles from Grayslake, IL)
- 30+ days ago
Qualify prospects, from internal and external leads, based on customer size, spend, and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Representative / Receptionist
- Deerfield, IL (14 miles from Grayslake, IL)
- 10 hours ago
- Deerfield, IL (14 miles from Grayslake, IL)
- 10 hours ago
Customer service skills (written and verbal). Will act as a floater to cover front desk duties during breaks/lunches....
- Round Lake Beach, IL (2 miles from Grayslake, IL)
- 12 hours ago
- Round Lake Beach, IL (2 miles from Grayslake, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate - Work From Home
- Lake Zurich, IL (8 miles from Grayslake, IL)
- 19 hours ago
- Lake Zurich, IL (8 miles from Grayslake, IL)
- 19 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkCustomer Service Representative
- Deer Park, IL (13 miles from Grayslake, IL)
- 1 day ago
- Deer Park, IL (13 miles from Grayslake, IL)
- 1 day ago
Store 4706739: 20020 N Rand Rd, Deer Park, Illinois 60010 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Afternoons
- Buffalo Grove, IL (12 miles from Grayslake, IL)
- 1 day ago
- Buffalo Grove, IL (12 miles from Grayslake, IL)
- 1 day ago
Customer Service Representative....
Customer Service Representative
- Des Plaines, IL (21 miles from Grayslake, IL)
- 1 day ago
- Des Plaines, IL (21 miles from Grayslake, IL)
- 1 day ago
The incumbent serves as backup to other customer service personnel....
Customer Service Representative
- Arlington Heights, IL (15 miles from Grayslake, IL)
- 1 day ago
- Arlington Heights, IL (15 miles from Grayslake, IL)
- 1 day ago
A manufacturing company in the NW suburbs of Chicago is looking for an enthusiastic individual to join the Customer Service Team during the busy season....
Work-from-Anywhere Customer Service Agent
- Elgin, IL (23 miles from Grayslake, IL)
- 1 day ago
- Elgin, IL (23 miles from Grayslake, IL)
- 1 day ago
Powered by JazzHR a job alert for this search Customer Service Agent Elgin, IL, US...
Remote WorkPharmacy Customer Service Associate
- Palatine, IL (15 miles from Grayslake, IL)
- 1 day ago
- Palatine, IL (15 miles from Grayslake, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- McHenry, IL (11 miles from Grayslake, IL)
- 2 days ago
- McHenry, IL (11 miles from Grayslake, IL)
- 2 days ago
at Follett Software in McHenry, Illinois, United States Job Description Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that...
Demographic Data for Grayslake, IL
Moving to Grayslake, IL? Find some basic demographic data about Grayslake, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Grayslake, IL
Highest Education Level
Customer Services in Grayslake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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