Customer Service Jobs in Grayslake, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Old Mill Creek, IL (4 miles from Grayslake, IL)
- 1 day ago
- Old Mill Creek, IL (4 miles from Grayslake, IL)
- 1 day ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Old Mill Creek, IL (4 miles from Grayslake, IL)
- 30+ days ago
- Old Mill Creek, IL (4 miles from Grayslake, IL)
- 30+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative (Licensed P&C Agent)
- Rosemont, IL (24 miles from Grayslake, IL)
- 4 hours ago
- Rosemont, IL (24 miles from Grayslake, IL)
- 4 hours ago
Customer Service experience required....
- Lincolnshire, IL (12 miles from Grayslake, IL)
- 5 hours ago
- Lincolnshire, IL (12 miles from Grayslake, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Water Quality
- Deerfield, IL (14 miles from Grayslake, IL)
- 9 hours ago
- Deerfield, IL (14 miles from Grayslake, IL)
- 9 hours ago
Qualifications What You Bring to the Table: High school diploma or equivalent At least 2 years of experience in a fast-paced contact center or customer service environment Minimum of 6 months experience...
Remote WorkCustomer Service Representative
- Palatine, IL (15 miles from Grayslake, IL)
- 19 hours ago
- Palatine, IL (15 miles from Grayslake, IL)
- 19 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Schaumburg, IL (20 miles from Grayslake, IL)
- 20 hours ago
- Schaumburg, IL (20 miles from Grayslake, IL)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Consumer Phones
- McHenry, IL (11 miles from Grayslake, IL)
- 1 day ago
- McHenry, IL (11 miles from Grayslake, IL)
- 1 day ago
Education and Critical Skills/Experience - Temporary Customer Service Representative Minimum one year experience as a Customer Service Representative, in a Call Center environment preferred; measured...
Customer Service Representative
- Morton Grove, IL (24 miles from Grayslake, IL)
- 2 days ago
- Morton Grove, IL (24 miles from Grayslake, IL)
- 2 days ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Retail Customer Experience Associate, Woodfield - Full Time
- Schaumburg, IL (20 miles from Grayslake, IL)
- 2 days ago
- Schaumburg, IL (20 miles from Grayslake, IL)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Remote Customer Service Representative
- Waukegan, IL (10 miles from Grayslake, IL)
- 2 days ago
- Waukegan, IL (10 miles from Grayslake, IL)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative II
- Deerfield, IL (14 miles from Grayslake, IL)
- 2 days ago
- Deerfield, IL (14 miles from Grayslake, IL)
- 2 days ago
-The customer service role is responsible for documenting service failures that impact the customer and the organization....
Remote WorkCustomer Service Representative(s)
- Wheeling, IL (15 miles from Grayslake, IL)
- 3 days ago
- Wheeling, IL (15 miles from Grayslake, IL)
- 3 days ago
at Brentano, Inc. in Wheeling, Illinois, United States Job Description Brentano, Inc. in Wheeling, IL seeks Customer Service Representative(s)....
Customer Service Representative
- Hoffman Estates, IL (13 miles from Grayslake, IL)
- 3 days ago
- Hoffman Estates, IL (13 miles from Grayslake, IL)
- 3 days ago
Customer Service Representative Hoffman Estates, IL Type: Contract Category: Administrative Salary: 26.00 Per Hour Reference ID: 10044339 Shortcut: RRZg3V Job Title: Customer Service Representative...
- Wauconda, IL (5 miles from Grayslake, IL)
- 3 days ago
- Wauconda, IL (5 miles from Grayslake, IL)
- 3 days ago
Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service....
Demographic Data for Grayslake, IL
Moving to Grayslake, IL? Find some basic demographic data about Grayslake, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Grayslake, IL
Highest Education Level
Customer Services in Grayslake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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