Customer Service Jobs in Glencoe, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Arlington Hts, IL (11 miles from Glencoe, IL)
- 14 hours ago
- Arlington Hts, IL (11 miles from Glencoe, IL)
- 14 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Color Specialist- Retail Customer Service
- Arlington Heights, IL (11 miles from Glencoe, IL)
- 1 day ago
- Arlington Heights, IL (11 miles from Glencoe, IL)
- 1 day ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
- Chicago, IL (16 miles from Glencoe, IL)
- 1 day ago
- Chicago, IL (16 miles from Glencoe, IL)
- 1 day ago
The Customer Relations & Data Integrity Representative provides exceptional customer service to external and internal customers....
- Chicago, IL (16 miles from Glencoe, IL)
- 1 day ago
- Chicago, IL (16 miles from Glencoe, IL)
- 1 day ago
Crear una alerta de empleo para esta busqueda Customer Service Agent Chicago, IL, US Crear...
customer service representative (CSR)
- Chicago, IL (16 miles from Glencoe, IL)
- 1 day ago
- Chicago, IL (16 miles from Glencoe, IL)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Wheeling, IL (8 miles from Glencoe, IL)
- 1 day ago
- Wheeling, IL (8 miles from Glencoe, IL)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Westchester, IL (20 miles from Glencoe, IL)
- 1 day ago
- Westchester, IL (20 miles from Glencoe, IL)
- 1 day ago
Ohly has a great opportunity for Customer Service Representative to join our team in Westchester, IL. The Customer Service Representative is responsible for duties as described below....
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (20 miles from Glencoe, IL)
- 1 day ago
- Barrington, IL (20 miles from Glencoe, IL)
- 1 day ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Color Specialist- Retail Customer Service
- Northbrook, IL (3 miles from Glencoe, IL)
- 2 days ago
- Northbrook, IL (3 miles from Glencoe, IL)
- 2 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Cashier
- Wadsworth, IL (22 miles from Glencoe, IL)
- 2 days ago
- Wadsworth, IL (22 miles from Glencoe, IL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Chicago, IL (16 miles from Glencoe, IL)
- 2 days ago
- Chicago, IL (16 miles from Glencoe, IL)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Schaumburg, IL (17 miles from Glencoe, IL)
- 2 days ago
- Schaumburg, IL (17 miles from Glencoe, IL)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Veterinary Customer Service Representative-Lead
- Hoffman Estates, IL (20 miles from Glencoe, IL)
- 2 days ago
- Hoffman Estates, IL (20 miles from Glencoe, IL)
- 2 days ago
Our Ideal Candidate for Lead Veterinary CSR: previous Veterinary Customer Service experience is required!...
GC Retail Lead Customer Service Associate Store
- Chicago, IL (16 miles from Glencoe, IL)
- 2 days ago
- Chicago, IL (16 miles from Glencoe, IL)
- 2 days ago
A few special characteristics that make our Lead Customer Service Associates successful: Coaching: Able to provide effective coaching and guidance to others....
Business Insurance Client Service Representative
- Chicago, IL (16 miles from Glencoe, IL)
- 2 days ago
- Chicago, IL (16 miles from Glencoe, IL)
- 2 days ago
Company: Marsh McLennan Agency Description: Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard...
Demographic Data for Glencoe, IL
Moving to Glencoe, IL? Find some basic demographic data about Glencoe, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Glencoe, IL
Highest Education Level
Customer Services in Glencoe, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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