Customer Service Jobs in Germantown, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate-PT (Collinsville)
- Collinsville, IL (23 miles from Germantown, IL)
- 1 day ago
- Collinsville, IL (23 miles from Germantown, IL)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Glen Carbon, IL (24 miles from Germantown, IL)
- 3 days ago
- Glen Carbon, IL (24 miles from Germantown, IL)
- 3 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Troy, IL (19 miles from Germantown, IL)
- 4 days ago
- Troy, IL (19 miles from Germantown, IL)
- 4 days ago
Store 4701359: 536 Edwardsville Rd, Troy, Illinois 62294 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Collinsville, IL (23 miles from Germantown, IL)
- 6 days ago
- Collinsville, IL (23 miles from Germantown, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Collinsville, IL (23 miles from Germantown, IL)
- 6 days ago
- Collinsville, IL (23 miles from Germantown, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Employee Benefits
- Greenville, IL (23 miles from Germantown, IL)
- 9 days ago
- Greenville, IL (23 miles from Germantown, IL)
- 9 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
- Troy, IL (19 miles from Germantown, IL)
- 11 days ago
- Troy, IL (19 miles from Germantown, IL)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Afternoons
- Maryville, IL (23 miles from Germantown, IL)
- 14 days ago
- Maryville, IL (23 miles from Germantown, IL)
- 14 days ago
Store 4701459: 6559 State Rte 162, Maryville, Illinois 62062 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, FT Overnights
- Caseyville, IL (24 miles from Germantown, IL)
- 20 days ago
- Caseyville, IL (24 miles from Germantown, IL)
- 20 days ago
Store 4701345: 7900 N Illinois St, Caseyville, Illinois 62232 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- Nashville, IL (18 miles from Germantown, IL)
- 23 days ago
- Nashville, IL (18 miles from Germantown, IL)
- 23 days ago
Store 4701354: 150 N Mill St, Nashville, Illinois 62263 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Mid Shift
- Nashville, IL (18 miles from Germantown, IL)
- 23 days ago
- Nashville, IL (18 miles from Germantown, IL)
- 23 days ago
Store 4701354: 150 N Mill St, Nashville, Illinois 62263 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Troy, IL (19 miles from Germantown, IL)
- 23 days ago
- Troy, IL (19 miles from Germantown, IL)
- 23 days ago
Store 4701359: 536 Edwardsville Rd, Troy, Illinois 62294 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Team Member
- Shiloh, IL (17 miles from Germantown, IL)
- 24 days ago
- Shiloh, IL (17 miles from Germantown, IL)
- 24 days ago
Store - Shiloh, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Assistance Representative - OFallon
- O Fallon, IL (17 miles from Germantown, IL)
- 25 days ago
- O Fallon, IL (17 miles from Germantown, IL)
- 25 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Retail Customer Service Specialist
- Fairview Heights, IL (23 miles from Germantown, IL)
- 25 days ago
- Fairview Heights, IL (23 miles from Germantown, IL)
- 25 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Germantown, IL
Moving to Germantown, IL? Find some basic demographic data about Germantown, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Germantown, IL
Highest Education Level
Customer Services in Germantown, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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