Customer Service Jobs in Geneva, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- West Dundee, IL (16 miles from Geneva, IL)
- 2 hours ago
- West Dundee, IL (16 miles from Geneva, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Northlake, IL (23 miles from Geneva, IL)
- 5 hours ago
- Northlake, IL (23 miles from Geneva, IL)
- 5 hours ago
Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...
Remote WorkCustomer Service Representative
- Carol Stream, IL (10 miles from Geneva, IL)
- 5 hours ago
- Carol Stream, IL (10 miles from Geneva, IL)
- 5 hours ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
Remote --- Customer Service Representative
- Oak Brook, IL (21 miles from Geneva, IL)
- 15 hours ago
- Oak Brook, IL (21 miles from Geneva, IL)
- 15 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (20 miles from Geneva, IL)
- 15 hours ago
- Elk Grove Village, IL (20 miles from Geneva, IL)
- 15 hours ago
a highly responsive and unsurpassed level of customer service....
Remote WorkCustomer Service Representative I
- Warrenville, IL (7 miles from Geneva, IL)
- 15 hours ago
- Warrenville, IL (7 miles from Geneva, IL)
- 15 hours ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (21 miles from Geneva, IL)
- 16 hours ago
- Oak Brook, IL (21 miles from Geneva, IL)
- 16 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative - Bilingual
- Rolling Meadows, IL (21 miles from Geneva, IL)
- 1 day ago
- Rolling Meadows, IL (21 miles from Geneva, IL)
- 1 day ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Associate Job Roselle, IL
- Roselle, IL (14 miles from Geneva, IL)
- 1 day ago
- Roselle, IL (14 miles from Geneva, IL)
- 1 day ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Remote Customer Service Representative
- Joliet, IL (24 miles from Geneva, IL)
- 1 day ago
- Joliet, IL (24 miles from Geneva, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Elgin, IL (11 miles from Geneva, IL)
- 1 day ago
- Elgin, IL (11 miles from Geneva, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Willowbrook, IL (22 miles from Geneva, IL)
- 1 day ago
- Willowbrook, IL (22 miles from Geneva, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Care Representative - Regional Omnichannel
- Hanover Park, IL (12 miles from Geneva, IL)
- 1 day ago
- Hanover Park, IL (12 miles from Geneva, IL)
- 1 day ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Customer Service Representative
- Sycamore, IL (20 miles from Geneva, IL)
- 2 days ago
- Sycamore, IL (20 miles from Geneva, IL)
- 2 days ago
Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...
Pharmacy Customer Service Associate
- Woodridge, IL (17 miles from Geneva, IL)
- 2 days ago
- Woodridge, IL (17 miles from Geneva, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Geneva, IL
Moving to Geneva, IL? Find some basic demographic data about Geneva, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Geneva, IL
Highest Education Level
Customer Services in Geneva, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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