Customer Service Jobs in Frankfort, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Seasonal Customer Service Representative - FT

  • Forest View, IL (24 miles from Frankfort, IL)
  • 3 days ago
  • Forest View, IL (24 miles from Frankfort, IL)
  • 3 days ago

service....

Customer Service Associate - Temporary

  • Lyons, IL (23 miles from Frankfort, IL)
  • 5 hours ago
  • Lyons, IL (23 miles from Frankfort, IL)
  • 5 hours ago

This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...

Customer Service Representative

  • Woodridge, IL (20 miles from Frankfort, IL)
  • 12 hours ago
  • Woodridge, IL (20 miles from Frankfort, IL)
  • 12 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Relations Associate

  • Bolingbrook, IL (19 miles from Frankfort, IL)
  • 12 hours ago
  • Bolingbrook, IL (19 miles from Frankfort, IL)
  • 12 hours ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Associate

  • Westmont, IL (22 miles from Frankfort, IL)
  • 12 hours ago
  • Westmont, IL (22 miles from Frankfort, IL)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Westmont, IL (22 miles from Frankfort, IL)
  • 12 hours ago
  • Westmont, IL (22 miles from Frankfort, IL)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote --- Customer Service Representative

  • Oak Brook, IL (22 miles from Frankfort, IL)
  • 1 day ago
  • Oak Brook, IL (22 miles from Frankfort, IL)
  • 1 day ago

REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Customer Service Representative - Open Availability

  • Berwyn, IL (24 miles from Frankfort, IL)
  • 2 days ago
  • Berwyn, IL (24 miles from Frankfort, IL)
  • 2 days ago

Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Representative/Cashier

  • Westmont, IL (22 miles from Frankfort, IL)
  • 2 days ago
  • Westmont, IL (22 miles from Frankfort, IL)
  • 2 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative I (Entry) (CH#335197)

  • Bolingbrook, IL (19 miles from Frankfort, IL)
  • 2 days ago
  • Bolingbrook, IL (19 miles from Frankfort, IL)
  • 2 days ago

We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....

Dispensary Associate-PT (Chicago Ridge)

  • Chicago Ridge, IL (16 miles from Frankfort, IL)
  • 3 days ago
  • Chicago Ridge, IL (16 miles from Frankfort, IL)
  • 3 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative, 2nd Shift

  • Frankfort, IL
  • 3 days ago
  • Frankfort, IL
  • 3 days ago

Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Romeoville, IL (17 miles from Frankfort, IL)
  • 3 days ago
  • Romeoville, IL (17 miles from Frankfort, IL)
  • 3 days ago

Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Open Availability

  • Oak Brook, IL (22 miles from Frankfort, IL)
  • 3 days ago
  • Oak Brook, IL (22 miles from Frankfort, IL)
  • 3 days ago

Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Romeoville, IL (17 miles from Frankfort, IL)
  • 3 days ago
  • Romeoville, IL (17 miles from Frankfort, IL)
  • 3 days ago

This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....

Demographic Data for Frankfort, IL

Moving to Frankfort, IL? Find some basic demographic data about Frankfort, IL below.


Local
National
32,784
1,074
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Frankfort, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Frankfort, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Frankfort, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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